Cabot Corporation
Cabot Corporation
Cabot Corporation एक वैश्विक विशेष रसायन और प्रदर्शन सामग्री निर्माता है, जो परिवहन, बुनियादी ढाँचे, पर्यावरण और उपभोक्ता बाजारों की सेवा करता है। इसके उत्पाद पोर्टफोलियो में रीइन्फोर्सिंग कार्बन, एडिटिव्स और इंजीनियर्ड सामग्री शामिल हैं, जिन्हें विभिन्न औद्योगिक और उपभोक्ता अनुप्रयोगों में प्रदर्शन को बेहतर बनाने के लिए विकसित किया गया है। कंपनी तकनीकी विकास को वैश्विक विनिर्माण क्षमताओं के साथ जोड़ती है, जिसमें क्षेत्रीय उत्पादन विस्तार और अधिग्रहणों के माध्यम से विकास शामिल है। स्थिरता और उत्पाद प्रबंधन इसकी रणनीति के केंद्र में हैं। कंपनी ने 2050 तक शुद्ध-शून्य उत्सर्जन हासिल करने का लक्ष्य निर्धारित किया है और 2030 के लिए स्थिरता संबंधी लक्ष्य भी तय किए हैं।

Customer Care Representative – Riga, Hybrid

Manage customer orders from intake through delivery at Cabot Corporation, a global specialty chemicals business. Coordinate shipments, resolve order issues, and support customer satisfaction as part of the hybrid Riga team.

विवरण

  • Oversee customer orders from initial receipt through delivery.
  • Coordinate shipment execution with the transportation team.
  • Update customers when order details or plans change.
  • Resolve issues by finding solutions that meet customer needs.
  • Keep customer order records accurate in the ERP system.
  • Work with customers and Cabot teams to complete orders on time and maintain customer satisfaction.
  • Act as the primary contact for customer orders.

आवश्यकताएँ

  • Show a strong commitment to excellent service for internal and external customers.
  • Demonstrate the ability to multitask, set priorities, plan, and coordinate work.
  • Be able to work under pressure when needed.
  • Communicate well and collaborate effectively with a team.
  • Previous customer service experience is an advantage.
  • Be fluent in English.
  • Work from 9:00 to 17:30.

लाभ

  • Health insurance coverage starting on the first day of work.
  • Hybrid schedule with two days working from home and three days in the office each week.
  • A competitive benefits package.
  • A permanent contract.
  • A dynamic, flexible, and hardworking team environment.
  • A workplace culture that values feedback.
  • Personal and professional support.

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