Cabot Corporation
Cabot Corporation
Cabot Corporation ir globāls specializēto ķīmisko vielu un augstas veiktspējas materiālu ražotājs, kas apkalpo transporta, infrastruktūras, vides un patēriņa preču tirgus. Uzņēmuma produktu portfelī ietilpst pastiprinošie oglekļa materiāli, piedevas un inženiertehniskie materiāli, kas izstrādāti veiktspējas nodrošināšanai dažādos rūpniecības un patēriņa preču lietojumos. Uzņēmums apvieno tehnisko attīstību ar globālām ražošanas iespējām, tostarp reģionālās ražošanas paplašināšanu un izaugsmi, veicot iegādes. Ilgtspēja un atbildīga produktu pārvaldība ir uzņēmuma darbības pamatā; tā mērķis ir līdz 2050. gadam sasniegt neto nulles emisijas, kā arī īstenot 2030. gadam noteiktos ilgtspējas mērķus.

Customer Care Representative – Riga, Hybrid

Manage customer orders from intake through delivery at Cabot Corporation, a global specialty chemicals business. Coordinate shipments, resolve order issues, and support customer satisfaction as part of the hybrid Riga team.

Apraksts

  • Oversee customer orders from initial receipt through delivery.
  • Coordinate shipment execution with the transportation team.
  • Update customers when order details or plans change.
  • Resolve issues by finding solutions that meet customer needs.
  • Keep customer order records accurate in the ERP system.
  • Work with customers and Cabot teams to complete orders on time and maintain customer satisfaction.
  • Act as the primary contact for customer orders.

Prasības

  • Show a strong commitment to excellent service for internal and external customers.
  • Demonstrate the ability to multitask, set priorities, plan, and coordinate work.
  • Be able to work under pressure when needed.
  • Communicate well and collaborate effectively with a team.
  • Previous customer service experience is an advantage.
  • Be fluent in English.
  • Work from 9:00 to 17:30.

Priekšrocības

  • Health insurance coverage starting on the first day of work.
  • Hybrid schedule with two days working from home and three days in the office each week.
  • A competitive benefits package.
  • A permanent contract.
  • A dynamic, flexible, and hardworking team environment.
  • A workplace culture that values feedback.
  • Personal and professional support.

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