Vivo (Telefônica Brasil)
Vivo (Telefônica Brasil)
Vivo (Telefônica Brasil) este o companie braziliană de telecomunicații care deservește consumatori și companii din întreaga țară. Portofoliul său include abonamente mobile preplătite, postplătite și cu control al costurilor; internet în bandă largă prin Vivo Fibra; telefonie fixă; opțiuni de televiziune și streaming precum Vivo Play și altele; dispozitive și accesorii; precum și pachete combinate de fibră optică și telefonie mobilă. Compania oferă, de asemenea, servicii digitale, conținut furnizat de parteneri, conectivitate 5G și asistență online pentru clienți și servicii de autoservire prin rețeaua sa națională de canale de retail și digitale.

Statistics Consultant — São Paulo Hybrid

Develop statistical models and data studies for Vivo, a leading Brazilian telecommunications company. Generate insights into customer satisfaction and initiatives that improve the customer experience.

Descriere

  • Examine data stored in structured databases
  • Create cross-sectional and time-series statistical models focused on customer experience, from variable selection and data transformation through sampling, training, validation, and deployment
  • Conduct analyses using unstructured data
  • Help business teams interpret customer satisfaction and measure the effects of improvement initiatives
  • Present findings to stakeholders across the business
  • Contribute to Vivo’s broader organizational purpose
  • Collaborate effectively with colleagues
  • Take responsibility for your professional development

Cerințe

  • Practical knowledge of programming logic in R
  • Advanced proficiency with Excel
  • Practical experience developing business-focused statistical models
  • Strong ability to analyze data and synthesize findings
  • Practical knowledge of SQL programming logic is preferred
  • Practical knowledge of AI prompting is preferred
  • A background in statistics is advantageous
  • Residence in São Paulo, SP; Curitiba, PR; or Salvador/Belo Horizonte is required

Beneficii

  • Flexible benefits allowance that may be used for gym membership, meal vouchers, food vouchers, pharmacy assistance, medical, dental, and life insurance
  • Company-provided mobile phone
  • Unlimited voice and data plan
  • Discounts on landline, broadband, television, and Vivo applications
  • Annual bonus or Profit-Sharing Program (PPR)
  • Private pension plan
  • Education, childcare, or nanny subsidy
  • Up to two remote-work days per week
  • Flexible working hours
  • Paid birthday day off
  • Corporate volunteering program
  • Educational Development Program offering partner-institution discounts, certifications, and online courses
  • Internal recruitment opportunities in Brazil and internationally
  • Physical, emotional, and social health initiatives with access to nutritionists, psychologists, social services, and telemedicine
  • Open to people with disabilities and/or rehabilitated workers

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