Stefanini LATAM
Stefanini LATAM
Stefanini LATAM este un furnizor de soluții tehnologice axat pe transformarea digitală și modernizarea afacerilor. Cu peste 30 de ani de experiență, compania ajută organizațiile să își îmbunătățească modelele operaționale și experiențele clienților prin automatizare, inteligență artificială, securitate cibernetică și analiză de date. Activitatea sa îmbină consultanța cu implementarea tehnologiilor, sprijinind clienții să identifice oportunități de optimizare a proceselor, să răspundă condițiilor de piață în schimbare și să urmărească o creștere sustenabilă.

Remote CTS Administrative Assistant and Data Entry Specialist

Remote administrative and data entry role supporting CTS payments, deposits, and account openings for Interbank. Manage requests, emails, and operational controls at Stefanini LATAM.

Descriere

  • Review and manage daily emails received in assigned CTS inboxes
  • Identify and classify CTS-related requests
  • Run established macros and processes to handle requests
  • Forward emails unrelated to the CTS process
  • Verify that received information is complete
  • Track requests requiring review or still pending
  • Record and process CTS deposit requests on Interbank platforms
  • Use operational applications such as PPAweb
  • Enter and validate information submitted by companies
  • Check request statuses and update operational controls
  • Address observations and incidents related to operations
  • Meet established service response times
  • Handle emails requesting the creation of new CTS accounts
  • Review the information required for account opening
  • Record requests in the designated application
  • Open accounts according to Interbank procedures
  • Send account creation confirmations
  • Follow up on requests with observations

Cerințe

  • Six months to one year of experience in back office, banking operations, data processing, or administrative functions
  • Experience with financial products, CTS, or high-volume processes is preferred
  • Experience using operations management applications or platforms, preferably PPAweb
  • Intermediate Excel skills
  • Ability to work with large volumes of information
  • Strong attention to detail, organization, and analytical skills
  • Goal-oriented approach and ability to meet SLA targets
  • Availability for remote work
  • Technical studies or university studies, either ongoing or completed
  • Technical knowledge of operations processing, PPAweb, and intermediate Excel

Beneficii

  • 100% remote work
  • Remote work opportunity
  • Applications also welcome from people with disabilities

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