Spreetail
Spreetail
Spreetail este un partener de comerț electronic pentru branduri și producători care vând produse mari și voluminoase. Serviciile sale includ extinderea pe marketplace-uri, procesarea comenzilor, optimizarea conținutului produselor, gestionarea brandurilor și publicitatea digitală. Compania își ajută partenerii să se dezvolte pe canale precum Amazon, Walmart și Target+ combinând logistica, marketingul și consultanța în comerț electronic. Operațiunile Spreetail sunt concepute pentru provocările produselor supradimensionate, inclusiv procesarea specializată a comenzilor și livrarea rapidă, iar echipa sa folosește informații din marketplace-uri și date de vânzări pentru a elabora strategii de creștere personalizate.

Mandarin-Speaking Finance Assistant (Remote, Philippines)

Manage weekly billing and invoice accuracy for Spreetail’s Platform Services accounts. Communicate with Mandarin-speaking customers and coordinate internal invoice approvals.

Descriere

  • Prepare detailed Platform Services customer invoices with documentation that matches contractual terms.
  • Collect weekly billing and cost information from Outbound, Operations, Warehouse, and other teams and systems.
  • Organize billing and cost data into clear, structured formats.
  • Review billing files and invoices for formula accuracy, consistency, contract compliance, and unusual entries.
  • Send billing files and invoices through the internal approval process.
  • Deliver approved invoices directly to customers.
  • Coordinate with internal and external stakeholders on invoice calculations, questions, and contract conditions.
  • Partner with Platform Services account managers to investigate and resolve customer billing questions.
  • Use Mandarin to communicate directly with Chinese-speaking customer contacts about billing details and issues.
  • Manage the weekly billing cycle for Platform Services accounts.
  • Extract data from multiple systems, create accurate spreadsheets, verify figures against contract terms, and ensure invoices are approved and sent on schedule.

Cerințe

  • A suitable work-from-home setup.
  • A desktop or laptop with a fourth-generation or newer processor, using at least an Intel i3 or equivalent.
  • At least 4GB of RAM.
  • Windows 10 or newer, or Mac OS X.
  • Your own dual-monitor setup.
  • A stable wired DSL, cable, or fiber internet connection with a primary plan of at least 10 Mbps.
  • A PC headset.
  • An external or integrated HD webcam with at least 720p resolution.
  • Exceptional attention to detail and diligence when conducting final invoice checks.
  • Ability to meet tight, non-negotiable deadlines.
  • Confidence collaborating with internal and external stakeholders.
  • Experience handling large volumes of data from multiple sources.
  • Experience preparing invoices or other customer-facing financial documents.
  • Understanding of profit and loss statements and how billing contributes to them.
  • Advanced Microsoft Excel skills, including formulas, lookups, and large datasets.
  • Business-fluent written and spoken English and Mandarin.
  • Availability to work UK hours, 8:15–17:15.

Beneficii

  • Remote work with a home-based setup.
  • Work-from-home equipment requirements are provided.
  • Company guidance is provided on scam awareness and recruitment contacts.

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