MDS Group
MDS Group
1.001 – 5.000 Angajați
AsigurăriConsultanțăLogistică
MDS Group este un broker de asigurări multinațional și o firmă de consultanță în gestionarea riscurilor, care deservește companii și persoane fizice din Brazilia, Portugalia, Angola, Mozambic, Chile și Spania. Cu peste 35 de ani de experiență, compania oferă asigurări pentru companii și persoane fizice, reasigurare, asistență pentru daune și consultanță specializată în gestionarea riscurilor. Platformele sale digitale, Proximity și Health Link, sprijină administrarea asigurărilor și gestionarea sănătății angajaților. MDS Group face parte din grupul Ardonagh și combină expertiza în brokeraj cu acoperiri adaptate și îndrumare strategică în gestionarea riscurilor.

Junior Operations Analyst – Insurance Benefits (Hybrid, São Paulo)

Junior Operations Analyst supporting insurance and employee benefits administration. The role covers benefit changes, billing activities, and operational customer service.

Descriere

  • Handle routine operational activities for insured and non-insured benefit programs
  • Process enrollments, cancellations, amendments, upgrades, and plan extensions through insurer and provider portals and systems
  • Download billing files and deliver them to clients securely and in an organized format
  • Check invoices and the information included in billing files for accuracy
  • Examine submitted documents for missing information, inconsistencies, errors, or outdated details
  • Keep accurate records of all processed benefit changes
  • Support customers with billing and cost-allocation questions through professional, empathetic service
  • Review dependents who reach the age of majority and process cancellations required by age-based eligibility rules
  • Spot opportunities to improve operational processes and workflows
  • Complete other department-related tasks as assigned under the immediate supervisor’s direction

Cerințe

  • Bachelor’s degree in Business Administration, Human Resources Management, or a related discipline
  • Foundational proficiency with Microsoft Excel
  • Insurance-industry experience involving operational processes for health, dental, and life insurance products
  • Customer-focused and professional approach, with strong collaboration, organization, analytical thinking, innovation, and resilience

Beneficii

  • Health and dental insurance
  • Life insurance
  • Meal voucher
  • Transportation allowance
  • Profit-sharing plan (PLR)
  • Wellhub
  • Wellz
  • Extended maternity and paternity leave
  • Day off
  • Discounts on personal insurance policies, including auto, life, homeowners, travel, and other insurance products

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