Kiratech
Kiratech

Kiratech este un furnizor de soluții tehnologice cu sediul în Australia, care dezvoltă aplicații personalizate și sisteme IT pentru organizații din domeniul sănătății, agriculturii, gestionării deșeurilor, industriei auto și altor sectoare conexe. Activitatea sa include platforme pentru managementul spitalelor, software pentru facturare medicală, instrumente de analiză a datelor și infrastructură IT securizată, concepute pentru a înlocui fluxurile de lucru manuale cu procese digitale mai eficiente.

Compania se concentrează pe implementarea practică a soluțiilor software, adaptată operațiunilor fiecărui client. Kiratech a sprijinit digitalizarea proceselor în peste 400 de reprezentanțe auto, în mai mult de 415 clinici și într-o serie de companii din agricultură și gestionarea deșeurilor, combinând dezvoltarea de aplicații cu asistență tehnologică continuă și personalizată.

Junior Cloud Native Support Engineer – Italy (Remote)

Junior Cloud Native Support Engineer helping maintain Kiratech’s managed client platforms. The role covers L2 support, Kubernetes troubleshooting, incident response, and automation within a structured apprenticeship.

Descriere

  • Manage and resolve L2 tickets across Cloud Native platforms
  • Review alerts, events, and incidents with initial guidance
  • Troubleshoot Kubernetes, Linux, networking, and middleware environments
  • Maintain and improve operational documentation
  • Work with senior specialists on technical escalations and root-cause analysis
  • Support incident management and improvements across Cloud Native service environments
  • Develop automation and runbooks over time to reduce repetitive manual work
  • Take part in training and mentoring within the Managed Services Team
  • Undertake on-call duties only after gaining the required preparation and autonomy

Cerințe

  • Early-career professional at the start of their working journey
  • Technical STEM education or an equivalent background supported by practical experience and personal projects
  • Initial exposure to Cloud Native technologies through academic work, labs, personal projects, or an ongoing apprenticeship
  • Foundational knowledge of Linux systems, containers, Kubernetes, networking, and troubleshooting principles
  • Analytical and adaptable approach, with the ability to investigate methodically, collect evidence, document work, and seek help when needed
  • Willingness to experiment through labs, proofs of concept, and exploration of new tools
  • Collaborative mindset with clear communication skills
  • Interest in automation, observability, AI, cybersecurity, and service operations
  • Commitment to continuous development and gradually taking ownership of L2 support activities
  • Preferred: experience with troubleshooting or incident management
  • Preferred: Linux systems administration skills
  • Preferred: familiarity with Python or Bash
  • Preferred: familiarity with Terraform or Ansible
  • Preferred: experience with Docker, Kubernetes, or Podman
  • Knowledge of or experience with Kubernetes, OpenShift, Helm, ArgoCD, GitLab CI, Prometheus, Grafana, Elastic Stack, Kafka, Keycloak, Vault/OpenBao, Terraform, Ansible, and managed cloud services is valued
  • Native-level Italian and good professional English proficiency required.
  • fields

Beneficii

  • Apprenticeship contract initially classified at level 5 under the Italian Commerce Collective Agreement
  • Ongoing technical training covering Cloud Native, AI, security, observability, automation, and interpersonal skills for teamwork and service management
  • Guidance and technical collaboration with Kiratech experts to build capabilities, handle complex cases, and improve service processes
  • Remote work
  • Work from anywhere for up to four weeks each year
  • Paid Recharging Friday on one Friday each quarter
  • Electronic meal vouchers

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