Kiratech
Kiratech

Kiratech — Австралияда орналасқан, денсаулық сақтау, ауыл шаруашылығы, қалдықтарды басқару, автомобиль өнеркәсібі және оларға жақын салалардағы ұйымдарға арнап арнайы қолданбалар мен IT жүйелерін әзірлейтін технологиялық шешімдер провайдері. Компанияның жұмысына ауруханаларды басқару платформалары, медициналық есеп айырысу бағдарламалық жасақтамасы, деректерді талдау құралдары және қолмен орындалатын жұмыс процестерін тиімдірек цифрлық процестермен алмастыруға арналған қауіпсіз IT инфрақұрылымы кіреді.

Компания әр клиенттің операцияларына бейімделген бағдарламалық жасақтаманы практикалық тұрғыда енгізуге басымдық береді. Kiratech 400-ден астам автосалонда, 415-тен көп клиникада, сондай-ақ ауыл шаруашылығы мен қалдықтарды басқару саласындағы түрлі кәсіпорындарда процестерді цифрландыруға қолдау көрсетті. Компания қолданба әзірлеуді тұрақты әрі жекелендірілген технологиялық қолдаумен ұштастырады.

Junior Cloud Native Support Engineer – Italy (Remote)

Junior Cloud Native Support Engineer helping maintain Kiratech’s managed client platforms. The role covers L2 support, Kubernetes troubleshooting, incident response, and automation within a structured apprenticeship.

Сипаттама

  • Manage and resolve L2 tickets across Cloud Native platforms
  • Review alerts, events, and incidents with initial guidance
  • Troubleshoot Kubernetes, Linux, networking, and middleware environments
  • Maintain and improve operational documentation
  • Work with senior specialists on technical escalations and root-cause analysis
  • Support incident management and improvements across Cloud Native service environments
  • Develop automation and runbooks over time to reduce repetitive manual work
  • Take part in training and mentoring within the Managed Services Team
  • Undertake on-call duties only after gaining the required preparation and autonomy

Талаптар

  • Early-career professional at the start of their working journey
  • Technical STEM education or an equivalent background supported by practical experience and personal projects
  • Initial exposure to Cloud Native technologies through academic work, labs, personal projects, or an ongoing apprenticeship
  • Foundational knowledge of Linux systems, containers, Kubernetes, networking, and troubleshooting principles
  • Analytical and adaptable approach, with the ability to investigate methodically, collect evidence, document work, and seek help when needed
  • Willingness to experiment through labs, proofs of concept, and exploration of new tools
  • Collaborative mindset with clear communication skills
  • Interest in automation, observability, AI, cybersecurity, and service operations
  • Commitment to continuous development and gradually taking ownership of L2 support activities
  • Preferred: experience with troubleshooting or incident management
  • Preferred: Linux systems administration skills
  • Preferred: familiarity with Python or Bash
  • Preferred: familiarity with Terraform or Ansible
  • Preferred: experience with Docker, Kubernetes, or Podman
  • Knowledge of or experience with Kubernetes, OpenShift, Helm, ArgoCD, GitLab CI, Prometheus, Grafana, Elastic Stack, Kafka, Keycloak, Vault/OpenBao, Terraform, Ansible, and managed cloud services is valued
  • Native-level Italian and good professional English proficiency required.
  • fields

Артықшылықтар

  • Apprenticeship contract initially classified at level 5 under the Italian Commerce Collective Agreement
  • Ongoing technical training covering Cloud Native, AI, security, observability, automation, and interpersonal skills for teamwork and service management
  • Guidance and technical collaboration with Kiratech experts to build capabilities, handle complex cases, and improve service processes
  • Remote work
  • Work from anywhere for up to four weeks each year
  • Paid Recharging Friday on one Friday each quarter
  • Electronic meal vouchers

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