Kiratech
Kiratech

Kiratech ऑस्ट्रेलिया स्थित एक प्रौद्योगिकी समाधान प्रदाता है, जो स्वास्थ्य सेवा, कृषि, अपशिष्ट प्रबंधन, ऑटोमोटिव और संबंधित उद्योगों के संगठनों के लिए कस्टम एप्लिकेशन और आईटी सिस्टम विकसित करता है। इसके कार्य में अस्पताल प्रबंधन प्लेटफ़ॉर्म, मेडिकल बिलिंग सॉफ़्टवेयर, डेटा एनालिटिक्स टूल और सुरक्षित आईटी अवसंरचना शामिल हैं, जिन्हें मैन्युअल कार्यप्रवाहों को अधिक कुशल डिजिटल प्रक्रियाओं से बदलने के लिए तैयार किया गया है।

कंपनी प्रत्येक ग्राहक के संचालन के अनुरूप व्यावहारिक सॉफ़्टवेयर कार्यान्वयन पर ध्यान देती है। Kiratech ने 400 से अधिक कार डीलरशिप, 415 से अधिक क्लीनिकों और कृषि तथा अपशिष्ट प्रबंधन से जुड़े कई व्यवसायों में प्रक्रियाओं के डिजिटलीकरण में सहायता की है। इसके लिए कंपनी एप्लिकेशन विकास को निरंतर और व्यक्तिगत तकनीकी सहायता के साथ जोड़ती है।

Junior Cloud Native Support Engineer – Italy (Remote)

Junior Cloud Native Support Engineer helping maintain Kiratech’s managed client platforms. The role covers L2 support, Kubernetes troubleshooting, incident response, and automation within a structured apprenticeship.

विवरण

  • Manage and resolve L2 tickets across Cloud Native platforms
  • Review alerts, events, and incidents with initial guidance
  • Troubleshoot Kubernetes, Linux, networking, and middleware environments
  • Maintain and improve operational documentation
  • Work with senior specialists on technical escalations and root-cause analysis
  • Support incident management and improvements across Cloud Native service environments
  • Develop automation and runbooks over time to reduce repetitive manual work
  • Take part in training and mentoring within the Managed Services Team
  • Undertake on-call duties only after gaining the required preparation and autonomy

आवश्यकताएँ

  • Early-career professional at the start of their working journey
  • Technical STEM education or an equivalent background supported by practical experience and personal projects
  • Initial exposure to Cloud Native technologies through academic work, labs, personal projects, or an ongoing apprenticeship
  • Foundational knowledge of Linux systems, containers, Kubernetes, networking, and troubleshooting principles
  • Analytical and adaptable approach, with the ability to investigate methodically, collect evidence, document work, and seek help when needed
  • Willingness to experiment through labs, proofs of concept, and exploration of new tools
  • Collaborative mindset with clear communication skills
  • Interest in automation, observability, AI, cybersecurity, and service operations
  • Commitment to continuous development and gradually taking ownership of L2 support activities
  • Preferred: experience with troubleshooting or incident management
  • Preferred: Linux systems administration skills
  • Preferred: familiarity with Python or Bash
  • Preferred: familiarity with Terraform or Ansible
  • Preferred: experience with Docker, Kubernetes, or Podman
  • Knowledge of or experience with Kubernetes, OpenShift, Helm, ArgoCD, GitLab CI, Prometheus, Grafana, Elastic Stack, Kafka, Keycloak, Vault/OpenBao, Terraform, Ansible, and managed cloud services is valued
  • Native-level Italian and good professional English proficiency required.
  • fields

लाभ

  • Apprenticeship contract initially classified at level 5 under the Italian Commerce Collective Agreement
  • Ongoing technical training covering Cloud Native, AI, security, observability, automation, and interpersonal skills for teamwork and service management
  • Guidance and technical collaboration with Kiratech experts to build capabilities, handle complex cases, and improve service processes
  • Remote work
  • Work from anywhere for up to four weeks each year
  • Paid Recharging Friday on one Friday each quarter
  • Electronic meal vouchers

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