Area Sales Manager, India
3M
Support assigned accounts and territories as 3M’s Area Sales Manager in India. Meet sales targets through entry-level selling with close supervision.
Open
Kiratech is an Australia-based technology solutions provider that develops custom applications and IT systems for organizations in healthcare, agriculture, waste management, automotive, and related industries. Its work includes hospital management platforms, medical billing software, data analytics tools, and secure IT infrastructure designed to replace manual workflows with more efficient digital processes.
The company focuses on practical software implementation tailored to each client’s operations. Kiratech has supported the digitization of processes across more than 400 car dealerships, over 415 clinics, and a range of agricultural and waste management businesses, combining application development with ongoing, personalized technology support.
Junior Cloud Native Support Engineer – Italy (Remote)
Junior Cloud Native Support Engineer helping maintain Kiratech’s managed client platforms. The role covers L2 support, Kubernetes troubleshooting, incident response, and automation within a structured apprenticeship.
Description
- Manage and resolve L2 tickets across Cloud Native platforms
- Review alerts, events, and incidents with initial guidance
- Troubleshoot Kubernetes, Linux, networking, and middleware environments
- Maintain and improve operational documentation
- Work with senior specialists on technical escalations and root-cause analysis
- Support incident management and improvements across Cloud Native service environments
- Develop automation and runbooks over time to reduce repetitive manual work
- Take part in training and mentoring within the Managed Services Team
- Undertake on-call duties only after gaining the required preparation and autonomy
Requirements
- Early-career professional at the start of their working journey
- Technical STEM education or an equivalent background supported by practical experience and personal projects
- Initial exposure to Cloud Native technologies through academic work, labs, personal projects, or an ongoing apprenticeship
- Foundational knowledge of Linux systems, containers, Kubernetes, networking, and troubleshooting principles
- Analytical and adaptable approach, with the ability to investigate methodically, collect evidence, document work, and seek help when needed
- Willingness to experiment through labs, proofs of concept, and exploration of new tools
- Collaborative mindset with clear communication skills
- Interest in automation, observability, AI, cybersecurity, and service operations
- Commitment to continuous development and gradually taking ownership of L2 support activities
- Preferred: experience with troubleshooting or incident management
- Preferred: Linux systems administration skills
- Preferred: familiarity with Python or Bash
- Preferred: familiarity with Terraform or Ansible
- Preferred: experience with Docker, Kubernetes, or Podman
- Knowledge of or experience with Kubernetes, OpenShift, Helm, ArgoCD, GitLab CI, Prometheus, Grafana, Elastic Stack, Kafka, Keycloak, Vault/OpenBao, Terraform, Ansible, and managed cloud services is valued
- Native-level Italian and good professional English proficiency required.
- fields
Benefits
- Apprenticeship contract initially classified at level 5 under the Italian Commerce Collective Agreement
- Ongoing technical training covering Cloud Native, AI, security, observability, automation, and interpersonal skills for teamwork and service management
- Guidance and technical collaboration with Kiratech experts to build capabilities, handle complex cases, and improve service processes
- Remote work
- Work from anywhere for up to four weeks each year
- Paid Recharging Friday on one Friday each quarter
- Electronic meal vouchers
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