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Georgia United Credit Union
Georgia United Credit Union
201 – 500 Angajați
AsigurăriConsultanțăServicii bancare
Georgia United Credit Union este o cooperativă financiară nonprofit, deținută de membri, care deservește peste 150.000 de membri de la sediul său central din Duluth, Georgia. Serviciile sale bancare și financiare includ conturi de depozit, credite ipotecare, împrumuturi auto, personale și pentru studenți, carduri de credit, planificare pentru investiții și pensionare, servicii bancare digitale, plăți, protecție împotriva fraudelor și resurse pentru bunăstare financiară. Prin educație comunitară, inițiative ale fundației și acces la sucursale și bancomate, cooperativa de credit sprijină persoanele și comunitățile locale cu servicii financiare practice.
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Locurile de muncă ale companiei

Hybrid Credit Reporting Specialist

Investigate credit disputes, maintain regulatory reporting, and support compliance operations for Georgia United Credit Union. This full-time hybrid role uses Provana and Sonnet to manage member credit reporting requests.

USStatele Unite ale Americii
40.000 $ / an
HibridNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăGeneral

Descriere

  • Investigate and resolve credit disputes and reporting discrepancies
  • Coordinate with credit reporting agencies and update records through Provana and Sonnet
  • Track dispute requests to uncover service and system issues
  • Record dispute outcomes in the core system and authorized dispute-management platform
  • Analyze complex requests and complete updates within regulatory deadlines
  • Review reports for compliance with timelines, procedures, and regulations
  • Evaluate report findings and brief management on status, issues, and proposed resolutions
  • Maintain working knowledge of credit union compliance laws and regulations
  • Develop process improvements and submit procedural changes for approval
  • Resolve issues that fall outside standard business processes
  • Participate in credit bureau reporting meetings and related projects
  • Supply documentation and information for regulatory reviews and audits
  • Assist with departmental work and other assigned responsibilities
  • Update management on activities, trends, progress, and significant concerns
  • Research and respond to member complaints when needed
  • Provide timely, appropriate service to members and colleagues
  • Foster constructive and productive relationships across the organization

Cerințe

  • High school diploma or equivalent required
  • At least two years of financial institution experience involving member service, detailed research, credit report review, and corrections
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint, as well as internet and email tools
  • At least two years of experience handling AUD, direct, and indirect loan disputes
  • Familiarity with consumer dispute management software
  • Intermediate interpersonal abilities
  • Intermediate communication abilities
  • Intermediate attention to detail
  • Spanish bilingual skills are preferred
  • Ability to interpret and apply state and federal credit union compliance laws and regulations
  • Must be authorized to work in the United States; employment eligibility is verified through E-Verify

Beneficii

  • Competitive compensation package
  • Occasional travel within the local area
  • Reasonable accommodations provided under the Americans with Disabilities Act and other applicable laws
  • Equal opportunity employment and an inclusive workplace
  • Participation in E-Verify

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