Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf dezvoltă tehnologie pentru bănci, comercianți cu amănuntul și magazine alimentare, ajutându-i să modernizeze experiența clienților și operațiunile de zi cu zi. Portofoliul său include soluții scalabile, bazate pe inteligență artificială, platforme de asistență și servicii concepute pentru a răspunde cerințelor în schimbare din domeniul serviciilor financiare și al comerțului cu amănuntul. Compania pune, de asemenea, accent pe sustenabilitate și pe extinderea accesului la servicii financiare prin tehnologii mai eficiente și mai responsabile față de mediu.

Field Service Technician, Illinois — Diebold Nixdorf

Install, troubleshoot, and repair ATMs and retail equipment for Diebold Nixdorf across an assigned territory. Train customers and coordinate field service work with dispatch.

Descriere

  • Install, troubleshoot, and maintain ATMs, retail equipment, and other products for assigned customers.
  • Handle incidents, preventive maintenance, IMAC/R tasks, and customer training.
  • Use diagnostic tools to identify hardware and software faults.
  • Repair hardware at the component level.
  • Clean and adjust mechanical parts.
  • Configure and install relevant software.
  • Complete scheduled preventive maintenance using documented procedures.
  • Replenish consumables as instructed.
  • Install, move, add, change, and remove hardware and software.
  • Show customers how to use and operate installed equipment and software.
  • Receive incident details and work orders from dispatch.
  • Report unexpected issues to dispatch and provide thorough updates on completed work.
  • Keep customers informed about service status, progress, and results.
  • Spot technical or process issues and suggest improvements.
  • Use company tools and processes to share knowledge and gather information.

Cerințe

  • Relevant education or equivalent work experience.
  • At least 2–4 years of relevant field service experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • A valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements.

Beneficii

  • Equal opportunity employer.
  • Workplace that values diversity.
  • Access to company tools and processes for sharing knowledge and gathering information.

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