Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf razvija tehnologijo za banke, trgovce na drobno in živilske trgovine ter jim pomaga posodobiti uporabniško izkušnjo in vsakodnevno poslovanje. Njihov portfelj vključuje razširljive rešitve z umetno inteligenco, podporne platforme in storitve, zasnovane za odzivanje na spreminjajoče se potrebe na področju finančnih storitev in maloprodaje. Podjetje poudarja tudi trajnost in širši dostop do finančnih storitev z učinkovitejšo, okoljsko odgovorno tehnologijo.

Field Service Technician, Illinois — Diebold Nixdorf

Install, troubleshoot, and repair ATMs and retail equipment for Diebold Nixdorf across an assigned territory. Train customers and coordinate field service work with dispatch.

Opis

  • Install, troubleshoot, and maintain ATMs, retail equipment, and other products for assigned customers.
  • Handle incidents, preventive maintenance, IMAC/R tasks, and customer training.
  • Use diagnostic tools to identify hardware and software faults.
  • Repair hardware at the component level.
  • Clean and adjust mechanical parts.
  • Configure and install relevant software.
  • Complete scheduled preventive maintenance using documented procedures.
  • Replenish consumables as instructed.
  • Install, move, add, change, and remove hardware and software.
  • Show customers how to use and operate installed equipment and software.
  • Receive incident details and work orders from dispatch.
  • Report unexpected issues to dispatch and provide thorough updates on completed work.
  • Keep customers informed about service status, progress, and results.
  • Spot technical or process issues and suggest improvements.
  • Use company tools and processes to share knowledge and gather information.

Zahteve

  • Relevant education or equivalent work experience.
  • At least 2–4 years of relevant field service experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • A valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements.

Ugodnosti

  • Equal opportunity employer.
  • Workplace that values diversity.
  • Access to company tools and processes for sharing knowledge and gathering information.

Sorodna delovna mesta