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Harris Computer
Harris Computer
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică
Harris Computer dezvoltă și operează software esențial pentru organizații din sectorul public, domeniul sănătății, utilități și alte industrii specializate. Portofoliul său sprijină peste 100.000 de clienți din America de Nord, Europa, Asia și Australia, iar echipele sale se concentrează pe achiziționarea unor companii de software promițătoare, consolidarea operațiunilor acestora și susținerea unei creșteri durabile. Pentru candidații care explorează oportunități în domeniul software-ului pentru companii, Harris Computer oferă un mediu divers, modelat de produse și servicii dedicate unor industrii specifice, concepute pentru a ajuta clienții să își atingă obiectivele operaționale.
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Expert Citrix Systems Engineer - Remote India

Expert Citrix Systems Engineer investigating enterprise logon performance across customer environments in India. The role develops GPO standards, AI-assisted diagnostics, and playbooks while mentoring Systems Engineers.

INIndiaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăInginer de sisteme
AzureCitrixDNSPython

Descriere

  • Investigate complex Citrix logon performance issues across every stage of the logon process
  • Analyze logon data across environments, subnets, users, and machines to identify root causes
  • Perform packet-level Wireshark analysis of DNS, drive mapping, proxy/WPAD, and ICA session issues
  • Examine Azure Log Analytics error patterns and correlate findings with logon timelines
  • Interpret Citrix Director, LogicMonitor, Power BI, and related data to uncover systemic patterns
  • Apply AI tools to Citrix configuration data, policy exports, and knowledge-base content
  • Act as the subject matter expert for Citrix VDA GPO configuration and policy standards
  • Detect GPO misconfigurations, overlapping policies, legacy drift, and missing best-practice settings
  • Create and maintain GPO best-practice libraries and Citrix policy standards
  • Investigate proxy/WPAD issues and use Optimus reports to guide remediation
  • Optimize FSLogix containers, profiles, HDX policies, double-hop architectures, StoreFront, and Workspace App configurations
  • Create and improve diagnostic playbooks, training content, recorded sessions, runbooks, and lessons-learned resources
  • Mentor Systems Engineers and lead knowledge-transfer sessions
  • Develop or oversee PowerShell and Python automation for GPO audits, data extraction, and comparisons
  • Partner with internal tooling teams to productionize AI-driven GPO auditing and Citrix policy analysis
  • Within 60 days, evaluate priority-customer logon performance, rank root causes, recommend fixes, and deliver the first diagnostic-playbook iteration
  • Within 6 months, reduce customer logon times, scale systemic improvements, and strengthen team diagnostic capabilities

Cerințe

  • At least 5 years of advanced, hands-on experience with Citrix Virtual Apps and Desktops (XenApp/XenDesktop), including complex multi-site enterprise deployments, performance tuning, and troubleshooting
  • Expert knowledge of the Citrix logon process and critical VDA and client-side performance metrics
  • Advanced Windows Group Policy (GPO) expertise, including design, troubleshooting, and optimization in Citrix VDA environments
  • Proficiency with Citrix Director for session analysis, logon-phase assessment, and real-time troubleshooting
  • Experience using Wireshark or comparable packet-capture tools
  • Strong analytical ability to correlate Power BI, LogicMonitor, Azure Log Analytics, event logs, and Citrix Director data
  • Ability to document complex technical findings and turn them into actionable processes and runbooks
  • Experience mentoring engineers with less experience
  • Preferred experience with FSLogix, Azure infrastructure, Citrix StoreFront, Citrix Workspace App, proxy/WPAD, Optimus/OptimistDB, PowerShell or Python, AI/LLM tools, CCE-V certification or equivalent, Healthcare IT or managed services, and double-hop Citrix architectures

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