Harris Computer
Harris Computer
Harris Computer सार्वजनिक क्षेत्र, स्वास्थ्य सेवा, उपयोगिताओं और अन्य विशिष्ट उद्योगों के संगठनों के लिए अत्यंत महत्वपूर्ण सॉफ़्टवेयर विकसित और संचालित करता है। इसका पोर्टफोलियो पूरे उत्तरी अमेरिका, यूरोप, एशिया और ऑस्ट्रेलिया में 100,000 से अधिक ग्राहकों की सहायता करता है। इसकी टीमें संभावनाशील सॉफ़्टवेयर व्यवसायों का अधिग्रहण करने, उनके संचालन को मजबूत बनाने और टिकाऊ विकास को समर्थन देने पर केंद्रित हैं। एंटरप्राइज़ सॉफ़्टवेयर में अवसर तलाशने वाले उम्मीदवारों के लिए Harris Computer ऐसा व्यापक वातावरण प्रदान करता है, जो उद्योग-विशिष्ट उत्पादों और सेवाओं से निर्मित है और ग्राहकों को अपने संचालन संबंधी लक्ष्यों को हासिल करने में मदद करता है।

Expert Citrix Systems Engineer - Remote India

Expert Citrix Systems Engineer investigating enterprise logon performance across customer environments in India. The role develops GPO standards, AI-assisted diagnostics, and playbooks while mentoring Systems Engineers.

विवरण

  • Investigate complex Citrix logon performance issues across every stage of the logon process
  • Analyze logon data across environments, subnets, users, and machines to identify root causes
  • Perform packet-level Wireshark analysis of DNS, drive mapping, proxy/WPAD, and ICA session issues
  • Examine Azure Log Analytics error patterns and correlate findings with logon timelines
  • Interpret Citrix Director, LogicMonitor, Power BI, and related data to uncover systemic patterns
  • Apply AI tools to Citrix configuration data, policy exports, and knowledge-base content
  • Act as the subject matter expert for Citrix VDA GPO configuration and policy standards
  • Detect GPO misconfigurations, overlapping policies, legacy drift, and missing best-practice settings
  • Create and maintain GPO best-practice libraries and Citrix policy standards
  • Investigate proxy/WPAD issues and use Optimus reports to guide remediation
  • Optimize FSLogix containers, profiles, HDX policies, double-hop architectures, StoreFront, and Workspace App configurations
  • Create and improve diagnostic playbooks, training content, recorded sessions, runbooks, and lessons-learned resources
  • Mentor Systems Engineers and lead knowledge-transfer sessions
  • Develop or oversee PowerShell and Python automation for GPO audits, data extraction, and comparisons
  • Partner with internal tooling teams to productionize AI-driven GPO auditing and Citrix policy analysis
  • Within 60 days, evaluate priority-customer logon performance, rank root causes, recommend fixes, and deliver the first diagnostic-playbook iteration
  • Within 6 months, reduce customer logon times, scale systemic improvements, and strengthen team diagnostic capabilities

आवश्यकताएँ

  • At least 5 years of advanced, hands-on experience with Citrix Virtual Apps and Desktops (XenApp/XenDesktop), including complex multi-site enterprise deployments, performance tuning, and troubleshooting
  • Expert knowledge of the Citrix logon process and critical VDA and client-side performance metrics
  • Advanced Windows Group Policy (GPO) expertise, including design, troubleshooting, and optimization in Citrix VDA environments
  • Proficiency with Citrix Director for session analysis, logon-phase assessment, and real-time troubleshooting
  • Experience using Wireshark or comparable packet-capture tools
  • Strong analytical ability to correlate Power BI, LogicMonitor, Azure Log Analytics, event logs, and Citrix Director data
  • Ability to document complex technical findings and turn them into actionable processes and runbooks
  • Experience mentoring engineers with less experience
  • Preferred experience with FSLogix, Azure infrastructure, Citrix StoreFront, Citrix Workspace App, proxy/WPAD, Optimus/OptimistDB, PowerShell or Python, AI/LLM tools, CCE-V certification or equivalent, Healthcare IT or managed services, and double-hop Citrix architectures

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