WTW este o companie globală de servicii financiare și consultanță, axată pe gestionarea riscurilor, asigurări și reasigurări. Activitatea sa acoperă, de asemenea, consultanță în domeniul serviciilor financiare, resurse umane, beneficii pentru angajați, administrarea pensiilor și software pentru resurse umane. Cu operațiuni în 140 de țări, WTW combină datele, analiza și expertiza de sector pentru a ajuta organizațiile să își consolideze reziliența și să își îmbunătățească performanța.
Employee Experience Analyst
Support WTW client communication and transformation projects with research, analysis, and employee experience materials. Use AI and digital tools responsibly to test and improve client experiences.
Descriere
- Help plan and deliver client engagements with cross-functional teams
- Keep projects on schedule, within budget, and within scope
- Use AI and digital tools to speed up research, analysis, drafting, and production
- Review AI-assisted work for accuracy, sourcing, confidentiality, bias, accessibility, tone, and client fit
- Research, analyze, draft, and refine employee experience materials
- Develop knowledge of human capital topics and the industries WTW serves
- Deliver high-quality work and manage assigned tasks, including quality checks
- Coordinate stakeholders and projects by tracking decisions, actions, risks, dependencies, timelines, and communications
- Interview participants and synthesize qualitative and quantitative findings into insights and recommendations
- Prepare for and contribute to client meetings, present selected work, facilitate discussions, and follow up on actions
- Develop reusable prompts, context, examples, and workflow guidance
- Test digital and AI-enabled experiences for usability, accessibility, accuracy, and potential failure points
- Follow responsible AI practices for privacy, confidentiality, intellectual property, bias, sourcing, and human review
- Support business development and intellectual capital by drafting statements of work, project plans, and budgets
- Contribute to developing new tools and approaches
Cerințe
- Know how communication, change management, marketing, and digital and social media trends apply to client solutions
- Bring a professional presence and strong written, web, and oral communication skills
- Show creativity and technical aptitude
- Manage priorities and take ownership of defined workstreams
- Use sound judgment within established guardrails and seek guidance when requirements or risks are unclear
- Demonstrate strong problem-solving, project management, analytical, interpersonal, and teamwork skills
- Analyze data, test assumptions, distinguish evidence from inference, and turn insights into recommendations for specific audiences
- Understand agile principles and design thinking
- Apply practical AI skills, including prompt and context design, source-grounded research, iterative testing, fact and citation checks, bias awareness, and responsible use of approved tools
- Be available to travel as needed
- Be legally authorized to work in the United States indefinitely without visa sponsorship
- Be pursuing a bachelor's degree in liberal arts, communications, journalism, business, or a related field
- Have a minimum overall GPA of 3.0
- Expect to graduate between May 2026 and June 2027
Beneficii
- Annual short-term incentive bonus
- Medical and prescription coverage
- Dental insurance
- Vision insurance
- Health Savings Account
- Commuter Account
- Health Care Flexible Spending Account
- Dependent Care Flexible Spending Account
- Group Accident insurance
- Group Critical Illness insurance
- Life insurance
- Accidental Death and Dismemberment insurance
- Group Legal coverage
- Identity Theft Protection
- Wellbeing Program
- Work/Life Resources, including Employee Assistance Program
- Paid holidays
- Annual paid time off
- Short-Term Disability coverage
- Long-Term Disability coverage
- Bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave
- Paid time off for Washington State employees only
- Contributory Pension Plan
- 401(k) Savings Plan