Cengage Group
Cengage Group
5.001 – 10.000 Angajați
Comerț electronicEducațieSaaS
Cengage Group este o companie globală de tehnologie educațională care dezvoltă produse și servicii digitale pentru cursanți și cadre didactice. Bazându-se pe peste 100 de ani de experiență în educație, compania se concentrează pe transformarea învățării într-un proces mai accesibil și mai relevant pentru carieră, susținând obiective precum reconversia profesională, dezvoltarea competențelor, obținerea unei diplome și învățarea limbilor străine. Activitatea sa acoperă educația, comerțul electronic și software-ul ca serviciu, oferind soluții concepute pentru a-i ajuta pe oameni să își dezvolte cunoștințele și să fie pregătiți pentru piața muncii, indiferent de mediul sau abilitățile lor.

Director of Marketing Technology and Data Operations – Remote Ohio

Lead Cengage’s global marketing technology and data ecosystem, including MarTech strategy, AI innovation, governance, and operations. Build high-performing teams and capabilities that support personalized experiences, trusted reporting, and advanced analytics.

Descriere

  • Build and expand Cengage’s global Marketing Technology and Data organization.
  • Set the vision, governance model, and operating structure for the marketing technology and data ecosystem.
  • Own the marketing technology strategy and roadmap in line with business priorities and customer experience objectives.
  • Convert marketing and business needs into technology recommendations, investment priorities, and delivery plans.
  • Design the target-state MarTech ecosystem and its supporting architecture.
  • Set the vision, governance framework, operating model, and roadmap for marketing data.
  • Define data platforms, standards, architecture, and integration approaches for personalization, reliable reporting, AI, and advanced analytics.
  • Lead initiatives covering data quality, stewardship, taxonomy, and master data management.
  • Advance marketing measurement through attribution, performance dashboards, experimentation, and actionable insights.
  • Oversee marketing data operations, including pipelines, integrations, privacy, governance, and operational procedures.
  • Create governance processes for assessing, selecting, deploying, and retiring marketing and data technologies.
  • Maintain records of marketing applications, integrations, licenses, and accountable business owners.
  • Lead technology rationalization and strengthen platform adoption.
  • Create standards, policies, and operating procedures.
  • Manage technology intake, prioritization, evaluation, and recommendation workflows.
  • Work with Procurement and Finance on contracts, licensing, renewals, and spending forecasts.
  • Develop business cases and technical requirements for technology investments.
  • Establish vendor performance management practices and strategic supplier relationships.
  • Create and execute the marketing AI roadmap.
  • Identify, test, and scale AI-enabled capabilities.
  • Enable experimentation frameworks, measurement methods, and continuous optimization.
  • Assess emerging technologies and recommend relevant innovations.
  • Develop partnerships across Marketing, Digital, IT, Procurement, Finance, Sales, Security, Legal, and external vendors.
  • Coordinate cross-functional roadmaps, delivery schedules, and investment priorities.
  • Drive adoption through enablement, change management, documentation, and standards.
  • Lead, mentor, and grow a global marketing technology and data team.
  • Set team objectives, development plans, and success measures.
  • Recruit and retain strong talent while developing the organization’s future capabilities.

Cerințe

  • Bachelor’s degree in business, marketing, information systems, computer science, or a related discipline.
  • At least 10 years of experience in marketing technology, marketing operations, data operations, digital marketing, business systems, or a related field.
  • Strong capability in people leadership and coaching.
  • Proven record of building and leading high-performing teams in complex enterprise settings.
  • Experience directing enterprise MarTech and data strategy, governance, technology transformation, or digital capability programs.
  • Broad knowledge of modern marketing technology and data ecosystems, including CRM, marketing automation, web platforms, analytics, experimentation, digital asset management, customer data platforms, and AI-enabled marketing solutions.
  • Deep expertise in marketing data strategy, governance, and operations.
  • Experience creating technology roadmaps, governance frameworks, and portfolio management practices.
  • Experience assessing technology investments, managing vendors, and directing software selection processes.
  • Strong business judgment and the ability to turn business objectives into technology strategies and investment recommendations.
  • Demonstrated success leading cross-functional programs.
  • Excellent communication, stakeholder management, facilitation, and executive presentation skills.
  • Preferred: Experience creating AI strategies, piloting AI capabilities, or scaling AI adoption within marketing organizations.
  • Preferred: Experience delivering experimentation, optimization, or personalization programs.
  • Preferred: Familiarity with Agile delivery methods and enterprise project governance.
  • Preferred: Experience supporting global marketing teams in B2B SaaS or EdTech environments.
  • Preferred: Master’s degree or an equivalent combination of advanced education and relevant experience.

Beneficii

  • Eligibility for a discretionary incentive bonus with a 25% annual individual target.
  • Comprehensive Total Rewards package.
  • Reasonable accommodations are available for qualified individuals with disabilities, including throughout the application process.

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