DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics este o companie globală de expediții și logistică, care ajută companiile să transporte, să depoziteze și să gestioneze mărfuri prin rețele aeriene, maritime, rutiere și feroviare. Serviciile sale includ logistică pe bază de contract, depozitare și suport pentru lanțul de aprovizionare, completate de instrumente digitale precum myDSV, urmărirea transporturilor și conectivitatea prin API sau EDI pentru rezervări și vizibilitate. DSV deservește sectoare precum industria auto, sănătatea, industria aerospațială și bunurile de consum, printr-o rețea internațională extinsă axată pe eficiență operațională, inovație și soluții logistice mai sustenabile.

Customer Service Specialist – DSV Logistics, Hapert

Coordinate customer orders, warehouse shipments and carrier operations for DSV’s international logistics accounts. Support automotive and high-tech customers in a hybrid role based in Hapert, Netherlands.

Descriere

  • Act as the primary customer contact for logistics-related requests
  • Communicate daily with customers, international colleagues, carriers and internal teams about sea freight, road transport and express shipments
  • Plan and track inbound and outbound warehouse shipments
  • Verify that goods are received and dispatched accurately
  • Track inventory levels and keep warehouse management system records up to date
  • Investigate and resolve customer questions, discrepancies and operational issues
  • Align shipment activities and operational workflows with carriers and colleagues
  • Provide timely customer updates while maintaining dependable service for international key accounts

Cerințe

  • Previous experience in logistics, ideally within customer service
  • Strong working proficiency in English
  • Effective and clear communication skills
  • A hands-on approach to resolving problems
  • Strong organisational skills and the ability to work effectively with customers and colleagues
  • Availability for a 40-hour work week
  • Willingness to complete VOG and VGB screening

Beneficii

  • 28 days of annual leave
  • 5% annual gratuity
  • 8% holiday allowance
  • The option to work from home one day per week after the induction period
  • Training and courses to support skills development
  • Career advancement opportunities within DSV
  • Access to a dedicated, fully equipped gym
  • Gross monthly pay based on knowledge and experience

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