DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics — бизнеске әуе, теңіз, автомобиль және теміржол желілері арқылы жүктерді тасымалдауға, сақтауға және басқаруға көмектесетін жаһандық жүк тасымалдау және логистика компаниясы. Оның қызметтеріне келісімшарттық логистика, қоймалау және жеткізу тізбегін қолдау, сондай-ақ брондау мен жөнелтілімдерді бақылауға арналған myDSV, жөнелтілімді қадағалау және API немесе EDI арқылы қосылу сияқты цифрлық құралдар кіреді. DSV автомобиль жасау, денсаулық сақтау, аэроғарыш және тұтыну тауарлары секторларына қызмет көрсетеді. Компания операциялық тиімділікке, инновацияға және неғұрлым тұрақты логистикаға бағытталған кең халықаралық желіге ие.

Customer Service Specialist – DSV Logistics, Hapert

Coordinate customer orders, warehouse shipments and carrier operations for DSV’s international logistics accounts. Support automotive and high-tech customers in a hybrid role based in Hapert, Netherlands.

Сипаттама

  • Act as the primary customer contact for logistics-related requests
  • Communicate daily with customers, international colleagues, carriers and internal teams about sea freight, road transport and express shipments
  • Plan and track inbound and outbound warehouse shipments
  • Verify that goods are received and dispatched accurately
  • Track inventory levels and keep warehouse management system records up to date
  • Investigate and resolve customer questions, discrepancies and operational issues
  • Align shipment activities and operational workflows with carriers and colleagues
  • Provide timely customer updates while maintaining dependable service for international key accounts

Талаптар

  • Previous experience in logistics, ideally within customer service
  • Strong working proficiency in English
  • Effective and clear communication skills
  • A hands-on approach to resolving problems
  • Strong organisational skills and the ability to work effectively with customers and colleagues
  • Availability for a 40-hour work week
  • Willingness to complete VOG and VGB screening

Артықшылықтар

  • 28 days of annual leave
  • 5% annual gratuity
  • 8% holiday allowance
  • The option to work from home one day per week after the induction period
  • Training and courses to support skills development
  • Career advancement opportunities within DSV
  • Access to a dedicated, fully equipped gym
  • Gross monthly pay based on knowledge and experience

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