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Facultatea de Medicină Dentară a Universității Tufts promovează educația dentară, cercetarea și îngrijirea pacienților ca parte a Universității Tufts. Facultatea oferă programe de medicină dentară pentru studii universitare și postuniversitare, care îmbină studiul academic cu învățarea clinică practică și oportunitățile de cercetare. Activitatea sa acoperă știința dentară, serviciile de sănătate și educația, punând accent pe pregătirea studenților pentru o profesie în continuă evoluție, precum și pe sprijinirea diversității și implicării în comunitate. Situată în apropiere de Boston, facultatea funcționează într-un important mediu academic și medical.
Clinical Administrative Coordinator - Rheumatology (Hybrid, Lawrence, MA)
Support rheumatology clinic operations in a hybrid role serving Tufts Medicine offices in Lawrence and Chelmsford. Responsibilities include scheduling, patient intake, medical records, insurance verification, and revenue cycle support.
Descriere
- Coordinate patient appointments, follow-up visits, testing, laboratory services, and surgical bookings
- Support the creation and modification of scheduling templates
- Handle incoming calls, triage inquiries, respond to patient requests, and record messages
- Welcome and check in patients while confirming demographic and insurance details
- Support revenue cycle clearance, accurate registration, referral coordination, and insurance verification
- Collect patient copayments
- Prepare medical records and related documentation, including uploading information to the EMR
- Track patient flow and notify patients and providers about delays
- Assist with billing charge entry and reconciliation
- Perform office administration such as faxing, filing, mailing, correspondence, copying, supply ordering, calendar coordination, and mail distribution
- Provide clerical assistance to department physicians
- Contribute to performance improvement initiatives
Cerințe
- High school diploma or equivalent
- Two years of customer support experience
- Bilingual ability
- Strong verbal and written communication skills
- Computer proficiency, including email, Microsoft Office, and scheduling software
- Excellent interpersonal and organizational abilities
- Capacity to manage multiple projects and prioritize responsibilities
- Flexibility to adapt to changing assignments
- Knowledge of third-party billing processes
- Ability to protect confidential medical information
- Ability to sit frequently, stand or work occasionally, and lift 10 to 15 pounds
- Ability to view computer screens and read reports
- Ability to hear directions from physicians and clinical or nursing personnel
- Manual dexterity for keyboard use
Beneficii
- Comprehensive Total Rewards package designed to support health, financial security, and career development
- Fair and competitive base pay
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