Solace ir veselības aprūpes konsultāciju uzņēmums, kas palīdz pacientiem un viņu ģimenēm orientēties veselības aprūpes sistēmā, saņemot atbalstu no kvalificētiem konsultantiem, tostarp ārstiem, medmāsām un citiem veselības aprūpes speciālistiem. Izmantojot personalizētas konsultācijas pa tālruni un videozvanus, Solace palīdz organizēt aprūpi, sazināties ar medicīnas komandām, pārvaldīt hroniskas slimības, risināt apdrošināšanas jautājumus un aizpildīt veselības aprūpes dokumentus. Tās konsultāciju pakalpojumus sedz Medicare un Medicare Advantage plāni, palīdzot pacientiem visa aprūpes procesa laikā saņemt praktisku vadību.
Remote Healthcare Operations Data Analyst
Improve operations across Solace’s U.S. healthcare advocacy marketplace by analyzing workflows and capacity. Build dashboards and turn complex data into practical recommendations.
Apraksts
- Identify bottlenecks and inefficiencies in patient journeys and advocate workflows.
- Assess advocate utilization, caseloads, and supply and demand to inform staffing.
- Build and maintain Hex dashboards that reduce manual reporting.
- Give Operations, Product, Marketing, and Finance teams access to self-service metrics.
- Work with Engineering to keep data models accurate and reliable.
- Improve SQL queries and dbt transformations.
- Translate technical findings into clear recommendations for nontechnical audiences.
- Present trends and proposed actions to leadership.
- Analyze structured and semi-structured healthcare operations data, including nested JSON.
- Apply data insights to improve operations, workflows, and resource allocation.
Prasības
- At least three years of data analytics experience, including work in healthcare operations.
- Understanding of healthcare operations such as intake, scheduling, caseloads, and service-level agreements.
- Advanced SQL and Snowflake skills.
- Strong experience designing interactive dashboards and reports.
- Experience with Hex or comparable notebook-based BI tools; Looker, Tableau, or Metabase experience is useful.
- Experience handling messy structured and semi-structured data, including nested JSON and unstructured datasets.
- Ability to use AI for SQL and analysis, and to validate its output.
- Strong root-cause analysis skills.
- Ability to explain complex data concepts to operators, product managers, and executives.
- Comfort working with ambiguity and changing priorities.
- Must be based in the United States.
- Must be authorized to work in the United States.
- Must not need Solace sponsorship for a U.S. work permit now or in the future.
Priekšrocības
- Equity compensation.
- Remote work.