SAIC
SAIC
SAIC iesniegtais profila saturs, šķiet, apraksta nevis SAIC, bet gan Bitly. Tajā raksturota mākoņpakalpojuma SaaS platforma saišu un QR kodu pārvaldībai, kas piedāvā URL saīsināšanu, dinamiskos QR kodus, zīmola saites, saišu analītiku, UTM kampaņu izsekošanu, mobilajām ierīcēm pielāgotas galvenās lapas, digitālās vizītkartes, izstrādātājiem paredzētas API un ar mākslīgo intelektu uzlabotas funkcijas. Produkta apraksts paredzēts mārketinga speciālistiem, izstrādātājiem un uzņēmumu komandām dažādās nozarēs, tostarp mazumtirdzniecībā, patēriņa precēs, viesmīlībā, plašsaziņas līdzekļos, veselības aprūpē, finansēs un izglītībā, uzsverot integrācijas, analītiku un uzņēmumu līmeņa iespējas. Šī informācija ir jāpārbauda, pirms to izmanto SAIC vai tās personāla atlases darbības raksturošanai.

Program Data and Systems Analyst

Analyze program operations data and enterprise systems for SAIC, a defense and mission technology integrator. Build reporting solutions with ServiceNow, Excel, PowerPoint, and SharePoint.

Apraksts

  • Create and maintain advanced Excel workbooks, dashboards, trackers, and reporting tools.
  • Analyze ServiceNow records, relationships, workflows, reports, dashboards, and ITSM operational data.
  • Reconcile, validate, analyze, and report on data from ServiceNow and other program sources.
  • Find data gaps, inconsistencies, reporting anomalies, and process issues; investigate causes and recommend corrections.
  • Resolve ServiceNow data and workflow discrepancies involving RITMs, SCTasks, incidents, changes, configuration items, and related records.
  • Make reporting accurate and repeatable, improving efficiency and reducing manual work through standardization or automation.
  • Turn complex operational, technical, and service performance information into executive-ready presentations, dashboards, charts, and management summaries.
  • Prepare recurring and ad hoc reports for program leaders, customers, and other stakeholders.
  • Organize program information in SharePoint and Microsoft 365, managing libraries, lists, metadata, version history, and permissions.
  • Map and assess operational processes, workflows, handoffs, and dependencies using Visio or similar tools.
  • Work with technical teams, service owners, program leaders, and stakeholders to define needs, verify information, resolve reporting or system problems, and improve operations.
  • Provide analytical and technical support for high-priority program activities, deliverables, risks, issues, and management actions.
  • Take ownership of assigned operational, reporting, or data problems through analysis, resolution, quality checks, and delivery.

Prasības

  • Bachelor’s degree in information technology, management information systems, business analytics, business administration, data analytics, or a related field, plus 3–5 or more years of relevant experience in technical program operations, operational reporting, data analysis, IT service management, business systems analysis, or similar work.
  • An equivalent combination of education and relevant experience may be considered.
  • Experience independently using operational data and enterprise business systems to solve complex reporting or process problems.
  • Experience supporting complex programs or managed services environments is strongly preferred.
  • Must be a U.S. citizen and able to pass a CJIS background check.
  • Intermediate to advanced Excel skills, including complex formulas, PivotTables, conditional formatting, data validation, and chart creation.
  • Strong PowerPoint skills to turn data and narratives into polished, executive-ready presentations.
  • Working knowledge of ServiceNow as a power user, including platform navigation, reports and filters, records and tickets, and CMDB or ITSM modules or catalog requests.
  • Familiarity with SharePoint and Microsoft 365 document management, lists, permissions, and version control.
  • ITIL Foundation certification, version 4 or 5, is preferred.
  • Experience supporting state, local, or federal government contracts is preferred.

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