„Mighty Networks“ yra SaaS įmonė, kurianti įrankius kūrėjams, švietėjams ir bendruomenių lyderiams, kad jie galėtų suburti žmones internete. Jos platforma palaiko firmines bendruomenes, kursus, narystes ir renginius, o dirbtiniu intelektu paremta „People Magic“ padeda nariams atrasti aktualius ryšius. Komandos taip pat gali naudoti „Mighty Networks“ mokamiems pasiūlymams ir firminėms mobiliosioms programėlėms paleisti, taip turėdamos vieningą būdą valdyti įsitraukimą ir auginti švietimu bei naryste grindžiamus verslus. 2011 m. įkurta įmonė veikia SaaS, B2B ir švietimo srityse, joje dirba 51–200 darbuotojų.
Community Manager, Mighty Networks (Remote, US)
Grow branded communities, courses, and events for Mighty Networks creators and brands. Create content, support members, and improve engagement across Mighty Pro Networks.
Aprašymas
- Help Mighty Pro Hosts and their members achieve strong results through day-to-day community operations.
- Onboard new Hosts by learning their brand voice and audience, and agreeing on communication rhythms, content approvals, and role expectations before launch.
- Set up and manage communities, online courses, challenges, and events for Mighty Pro Networks.
- Deliver monthly themes, weekly activity calendars, and daily polls and questions in partnership with the Mighty Pro team and each Host.
- Create newsletters, learning resources, member spotlights, and other content at scale, tailored to each Host’s brand voice.
- Welcome members, respond to inquiries, and resolve issues throughout their community experience.
- Help members find relevant community areas, using automations to simplify navigation and improve their experience.
- Coordinate logistics and promotion for live events and challenges, moderate in real time, communicate with participants, and share follow-up recaps.
- Track analytics, adjust activities to sustain engagement, and surface useful insights and trends.
- Communicate regularly and report to Mighty’s Community Strategists and assigned Mighty Pro Hosts.
Reikalavimai
- Be curious and eager to learn Mighty Pro’s evolving strategies and features.
- Bring proven marketing and content creation experience, including a track record of writing narratives that build engagement and growth.
- Understand the current opportunities and demands of community management, and be energized by rapid changes in community software.
- Write and edit well, adapting tone and style to different brands and audiences.
- Pay close attention to detail, absorb feedback, and adjust quickly to each Host’s voice and preferences.
- Care about community building and bring the empathy and curiosity needed to form real relationships with Hosts and members.
- Be comfortable joining and sometimes hosting community calls, representing a Host’s brand and helping members feel welcome and engaged.
- Stay organized and detail-oriented while managing multiple Mighty Pro Networks at once.
- Communicate proactively and consistently while managing relationships with the Mighty Pro Community Strategist and Hosts.
- Understand analytics and use data to assess and improve community health and engagement.
Privalumai
- Work in a remote-first culture that values creativity, autonomy, and bold thinking.
- Receive health, vision, and dental coverage, along with paid time off.
- Access professional development opportunities, including leadership pathways and skills support.
- Help shape how communities, creators, and brands thrive online alongside the team building Mighty Networks.