The Cigna Group
The Cigna Group
The Cigna Group — жеке тұлғаларға, отбасыларға, жұмыс берушілерге, брокерлерге, медициналық қызмет көрсетушілерге және Medicare бағдарламасының бенефициарларына қызмет көрсететін жаһандық денсаулық сақтау және сақтандыру компаниясы. Оның ұсыныстарына медициналық, стоматологиялық, фармацевтикалық және мінез-құлықтық денсаулық сақтау қызметтері, қосымша сақтандыру, жұмыс беруші қаржыландыратын жоспарлар, жеке тұлғалар мен отбасыларға арналған сақтандыру, Medicare және 200-ден астам елдегі халықаралық медициналық сақтандыру кіреді. Компания сондай-ақ myCigna арқылы телемедицина мен талаптарды басқаруды қоса алғанда, цифрлық мүшелік қызметтерді ұсынады; өнімдер операциялық еншілес компаниялар мен өңірлік аффилиирленген ұйымдар арқылы жеткізіледі.

Senior Contract Management Specialist (Remote - United States)

Lead provider contract management systems, workflows, reporting, training, compliance, and process improvement for Cigna Healthcare. Partner with contracting, legal, regulatory, technology, and operational teams to support effective contract administration.

Сипаттама

  • Administer and configure the provider contract management system, including reference data, approval workflows, user access, permissions, and standard templates.
  • Collaborate with contracting leaders, governance groups, Legal, Regulatory and State Government Affairs, and technology teams to align system capabilities with business, policy, and regulatory requirements.
  • Coordinate readiness, testing, implementation, and adoption for system releases and enhancements.
  • Produce reporting and analysis covering workload, contract complexity, compliance, financial performance, language trends, and improvement opportunities.
  • Develop and update administrative guidance, contracting procedures, exception routes, and approval frameworks.
  • Design, deliver, and assess virtual and classroom training while maintaining instructional materials and training records.
  • Advise field contracting teams and cross-functional partners as a subject matter expert.
  • Coach frontline employees, resolve complex issues, and provide occasional backup through phone and shared email channels.
  • Cultivate partnerships with Network Operations, Service Operations, Medical Management, Medical Economics, Legal, vendors, and regional contracting teams.
  • Contribute to Cigna Healthcare and Evernorth Health Services’ work to improve the health and vitality of clients, customers, and patients.

Талаптар

  • At least five years of experience in managed healthcare.
  • Two or more years of experience in contract negotiation.
  • Two or more years of experience in contract management.
  • Experience managing or supporting business systems, workflows, testing, releases, or process improvement initiatives.
  • Ability to influence decisions, build support, and collaborate effectively within a matrixed organization.
  • Strong communication, presentation, training, relationship management, negotiation, organizational, and analytical capabilities.
  • Ability to translate complex information into clear recommendations and solve problems in a fast-moving environment with shifting priorities.
  • Proficiency with Microsoft Excel, Word, PowerPoint, PDF tools, and presentation software.
  • Willingness and ability to work across time zones occasionally.
  • Ability to travel occasionally as needed.
  • Experience with Contract Lifecycle Management (CLM) systems.
  • Knowledge of provider contracting, negotiation, provider services, project management, or system development.
  • Bachelor’s degree in business, healthcare administration, or a related discipline; an MBA, MHA, or other relevant advanced degree is preferred.

Артықшылықтар

  • Eligibility for an annual bonus plan.
  • Medical, vision, and dental coverage beginning on the first day.
  • Well-being and behavioral health programs.
  • 401(k) plan.
  • Company-paid life insurance.
  • Tuition reimbursement.
  • At least 18 days of paid time off annually.
  • Paid holidays.
  • Leaves of absence.
  • Remote work arrangement.
  • Home working requires cable broadband or fiber-optic internet with minimum speeds of 10 Mbps download and 5 Mbps upload.

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