The Cigna Group
The Cigna Group
The Cigna Group एक वैश्विक स्वास्थ्य सेवा और बीमा कंपनी है, जो व्यक्तियों, परिवारों, नियोक्ताओं, दलालों, स्वास्थ्य सेवा प्रदाताओं और मेडिकेयर लाभार्थियों को सेवाएँ प्रदान करती है। इसके प्रस्तावों में चिकित्सा, दंत चिकित्सा, फार्मेसी, व्यवहारिक स्वास्थ्य, पूरक कवरेज, नियोक्ता-प्रायोजित योजनाएँ, व्यक्तिगत और पारिवारिक बीमा, मेडिकेयर तथा 200 से अधिक देशों में अंतरराष्ट्रीय स्वास्थ्य बीमा शामिल हैं। कंपनी myCigna के माध्यम से टेलीहेल्थ और दावों के प्रबंधन जैसी डिजिटल सदस्य सेवाएँ भी प्रदान करती है। इसके उत्पाद परिचालन सहायक कंपनियों और क्षेत्रीय सहयोगी संस्थाओं के माध्यम से उपलब्ध कराए जाते हैं।

Senior Contract Management Specialist (Remote - United States)

Lead provider contract management systems, workflows, reporting, training, compliance, and process improvement for Cigna Healthcare. Partner with contracting, legal, regulatory, technology, and operational teams to support effective contract administration.

विवरण

  • Administer and configure the provider contract management system, including reference data, approval workflows, user access, permissions, and standard templates.
  • Collaborate with contracting leaders, governance groups, Legal, Regulatory and State Government Affairs, and technology teams to align system capabilities with business, policy, and regulatory requirements.
  • Coordinate readiness, testing, implementation, and adoption for system releases and enhancements.
  • Produce reporting and analysis covering workload, contract complexity, compliance, financial performance, language trends, and improvement opportunities.
  • Develop and update administrative guidance, contracting procedures, exception routes, and approval frameworks.
  • Design, deliver, and assess virtual and classroom training while maintaining instructional materials and training records.
  • Advise field contracting teams and cross-functional partners as a subject matter expert.
  • Coach frontline employees, resolve complex issues, and provide occasional backup through phone and shared email channels.
  • Cultivate partnerships with Network Operations, Service Operations, Medical Management, Medical Economics, Legal, vendors, and regional contracting teams.
  • Contribute to Cigna Healthcare and Evernorth Health Services’ work to improve the health and vitality of clients, customers, and patients.

आवश्यकताएँ

  • At least five years of experience in managed healthcare.
  • Two or more years of experience in contract negotiation.
  • Two or more years of experience in contract management.
  • Experience managing or supporting business systems, workflows, testing, releases, or process improvement initiatives.
  • Ability to influence decisions, build support, and collaborate effectively within a matrixed organization.
  • Strong communication, presentation, training, relationship management, negotiation, organizational, and analytical capabilities.
  • Ability to translate complex information into clear recommendations and solve problems in a fast-moving environment with shifting priorities.
  • Proficiency with Microsoft Excel, Word, PowerPoint, PDF tools, and presentation software.
  • Willingness and ability to work across time zones occasionally.
  • Ability to travel occasionally as needed.
  • Experience with Contract Lifecycle Management (CLM) systems.
  • Knowledge of provider contracting, negotiation, provider services, project management, or system development.
  • Bachelor’s degree in business, healthcare administration, or a related discipline; an MBA, MHA, or other relevant advanced degree is preferred.

लाभ

  • Eligibility for an annual bonus plan.
  • Medical, vision, and dental coverage beginning on the first day.
  • Well-being and behavioral health programs.
  • 401(k) plan.
  • Company-paid life insurance.
  • Tuition reimbursement.
  • At least 18 days of paid time off annually.
  • Paid holidays.
  • Leaves of absence.
  • Remote work arrangement.
  • Home working requires cable broadband or fiber-optic internet with minimum speeds of 10 Mbps download and 5 Mbps upload.

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