Staffing For Doctors — АҚШ-та орналасқан, медициналық ұйымдарды HIPAA талаптары бойынша оқытылған, мамандану бағытына сай виртуалды медициналық ассистенттермен және клиникалық қолдау мамандарымен байланыстыратын денсаулық сақтау саласындағы кадрлық компания. Оның қашықтан жұмыс істейтін командалары әртүрлі медициналық мамандықтар бойынша қабылдауды жоспарлау, электрондық медициналық карталарды құжаттау, медициналық карталармен жұмыс істеу, алдын ала рұқсат алу, пациенттермен байланыс және басқа да әкімшілік әрі клиникалық жұмыс процестерін қолдайды. Компания талаптарға сәйкестікке, деректерді қауіпсіз өңдеуге және құрылымдалған бейімдеу процесіне назар аударып, кадрлық қызмет көрсету, портал және клиенттерді қолдау процестері арқылы медициналық ұйымдарға қызмет көрсетеді.
Remote Bilingual Medical Administrator – Personal Injury and MedPay (Nicaragua)
Provide bilingual remote medical administration for Personal Injury and MedPay cases, including attorney and insurance coordination. Manage patient scheduling, intake, and DOT examination lead follow-up for a chiropractic practice.
Сипаттама
- Manage Personal Injury patient support and coordinate PI, MedPay, attorney lien, insurance, and DOT examination processes
- Guide new Personal Injury patients through intake and initial coordination
- Gather accident details along with attorney, insurance, claim, case, and referral information
- Investigate MedPay coverage, secure claim details, document findings, and manage follow-up
- Coordinate professionally with patients, attorneys, law firms, adjusters, healthcare providers, and referral partners
- Obtain and monitor Letters of Protection, attorney liens, medical records, billing details, and outstanding documentation
- Manage inbound and outbound calls, including regular weekday coverage and Saturday mornings
- Handle new-patient inquiries, arrange appointments, prioritize PI referrals, and re-engage missed calls and unbooked leads
- Explain routine administrative procedures clearly to patients in both English and Spanish
- Complete insurance verification and coordination while supporting Workers' Compensation administration and referral operations
- Keep patient, insurance, attorney, claim, case, referral, and lead data accurate and current
- Protect patient privacy by following HIPAA and confidentiality standards
- Route coverage, authorization, liability, and billing concerns to the appropriate parties
- Make outbound calls, nurture DOT examination inquiries, turn qualified leads into appointments, and assist business-development efforts
Талаптар
- Fluency in both English and Spanish is required
- At least two years supporting a medical practice based in the United States
- Demonstrated strength handling inbound and outbound telephone calls
- Clear, effective communication in English and Spanish
- Background in medical appointment scheduling
- Strong patient and customer service abilities
- Experience assisting patients by telephone
- Highly organized with reliable follow-through
- Able to manage confidential patient data appropriately
- Working knowledge of HIPAA and patient privacy practices
- Willingness to call patients, attorneys, providers, and insurance companies proactively
- Personal Injury medical office experience is strongly preferred
- Hands-on MedPay experience is strongly preferred
- Experience with attorney liens or Letters of Protection is strongly preferred
- Experience verifying or coordinating insurance coverage
- Workers' Compensation experience
- Experience obtaining insurance claim numbers
- Experience obtaining case numbers from attorneys or law firms
- Experience working with insurance adjusters
- Experience communicating with Personal Injury attorneys
- Experience in a chiropractic office
- Medical records experience
- Referral coordination experience
- DOT examination experience
- Experience generating and converting leads
- Business development experience
- Familiarity with ChiroTouch Cloud and RingCentral
- Familiarity with RingCentral
Артықшылықтар
- Full-time position with a 40-hour workweek
- Weekday schedule with Saturday morning phone coverage
- Monday through Friday hours are 10:00 AM to 7:00 PM EST
- Hourly compensation is negotiable and based on experience, professional background, and relevant expertise