Manitoba Public Insurance — провинцияның көлік құралдарын сақтандыру және көлік қатынасы қажеттіліктеріне қызмет көрсететін Манитобаның корольдік корпорациясы. Оның қызметтеріне көлік құралдарын сақтандыру, жүргізуші куәлігін беру және көлік құралдарын тіркеу, сондай-ақ жол қауіпсіздігі бастамалары мен көлікке қатысты талаптарды басқару кіреді. Ұйым Манитоба бойынша көлік қызметтерін басқаруға қолдау көрсете отырып, тұрғындарға провинцияның моторлы көліктерге қойылатын талаптарын орындауға көмектеседі.
Bilingual French-English Service Centre Representative – Portage la Prairie
Provide bilingual, face-to-face customer service for Manitoba Public Insurance licence, claims, testing, payment, and related services at the Portage la Prairie service centre.
Сипаттама
- Deliver face-to-face support for Manitoba Public Insurance products, services, claims-related matters, and policies
- Sell and issue MPI products and services
- Issue, renew, and update driver’s licences
- Conduct Canada-wide searches in the Driver Licence System (zScope)
- Issue driving-in-force letters, conditional licences, permits, and suspension notices
- Explain licence suspensions, renewal-refusal regulations, Graduated Driver Licensing, Driver Education Student Programs, licence-class requirements, and the Driver Safety Rating system
- Create and schedule testing appointments while collecting payments
- Verify customer identities and conduct vision tests
- Administer electronic and oral knowledge tests and explain errors
- Assist from the trailing vehicle during motorcycle road tests where offered
- Sell vehicle safety supplies, including inspection certificates, safety decals, and BIICs
- Administer salesperson and dealer tests
- Register and schedule customers for Driver Z classes and collect payments
- Explain Driver Z, parental consent, cancellation, and refund procedures
- Reschedule estimate and adjuster appointments
- Print and witness Total Loss documents and complete related IWS transactions
- Witness documents requiring a witness or Commissioner for Oaths
- Issue GST refunds and receive payments
- Receive, scan, and upload claims documents into CARS, then notify adjusters
- Provide customers with program information
- Schedule interview appointments and collect fees
- Capture customer photos and signatures, enter birth-certificate information, and scan identity documents
Талаптар
- High school diploma or equivalent
- Three years of customer service and administrative office experience
- Intermediate 2 oral French proficiency is required
- Intermediate 2 French proficiency in both oral and written communication
- Valid driver’s licence
- For employees performing enhanced identity interview duties, correctable visual acuity of 20/20 and no colour blindness
- Customer service or business-related coursework is an asset
- Experience with MPI products and services is an asset
Артықшылықтар
- Flexible health, dental, and vision plans
- Health spending account
- Travel health coverage
- Extended health coverage, including ambulance, massage, and physiotherapy services
- Registered pension plan
- Group, dependent, and optional life insurance coverage
- Sick leave for short-term disability
- Long-term disability coverage
- Vacation entitlement
- Maternity, parental, and adoptive leaves
- Bereavement and family responsibility leaves
- Employee and family assistance program
- Mental health programming
- Discounted gym memberships and wellness account
- Employee recognition and rewards
- In-house training
- Professional development opportunities
- Educational assistance program
- Workplace safety, health, and related policies and programs
- Technical expertise and assistance supporting employee safety and health activities