Wells Fargo is a multinational financial services company operating across banking and related financial products. Its hiring landscape includes opportunities for early-career professionals, experienced specialists, and leaders, with an emphasis on collaboration, innovation, and an inclusive workplace culture. The company also highlights development programs designed to support career progression across its broad workforce.
Wells Fargo Bilingual Personal Banker (Spanish) - Fairfield and Vacaville, CA
Serve customers at Wells Fargo branches in Fairfield and Vacaville as a bilingual Spanish Personal Banker. Manage banking needs, account openings, referrals, cash handling, and compliant customer relationships.
Description
- Build enduring customer relationships through proactive engagement
- Use needs-based conversations to understand customers and connect them with suitable banking products, services, and solutions
- Support branch growth by recognizing opportunities, presenting relevant solutions, and making appropriate referrals
- Assist with new account openings, service requests, and credit applications
- Handle cash and perform teller-line duties while meeting compliance and operational requirements
- Adopt digital tools and technologies that improve the customer experience
- Provide accurate, compliant service within established risk controls
- Work with branch teammates to coordinate referrals and handoffs to licensed bankers or specialists
- Alternate between cash handling and broader banking activities, with emphasis on account openings and ongoing account support
Requirements
- At least six months of customer interaction experience, or equivalent experience demonstrated through work, training, military service, or education
- Bilingual spoken and listening proficiency in Spanish and English
- Successful completion of the required language assessment
- Availability for a schedule that includes Saturdays
- SAFE registration at the time of employment
- Loan Originators must satisfy LO/CFPB requirements
- Compliance with Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and criminal background
- A credit report may be reviewed, and additional ongoing screening may apply
- This position does not offer visa sponsorship
- Previous experience in financial services or another highly regulated, customer-facing environment
- Demonstrated ability to build trust-based customer relationships
- Willingness to initiate outreach by phone, email, or other channels
- Comfort using digital tools and technology
- Ability to identify customer needs and connect them with appropriate solutions
- Ability to collaborate with teammates and business partners
- Ability to follow policies and regulations and escalate risk concerns
Benefits
- Health benefits
- 401(k) plan
- Paid time off
- Disability benefits
- Life, critical illness, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings programs
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available