Teleperformance
Teleperformance
Teleperformance provides customer experience management and digital integrated business services for organizations operating across global markets. Its work combines technology, data privacy, and multilingual support to help clients deliver tailored business solutions. The company recruits across areas such as customer service, business development, marketing, sales, and human resources, with opportunities in Spain including Barcelona, Madrid, and Seville. Its international workforce reflects a focus on employee experience, cultural diversity, and collaboration across multilingual teams.

Teleperformance Remote Mandarin Interpreter in Malaysia

Provide remote telephone and video interpretation between English and Mandarin speakers from Malaysia. Support conversations across healthcare, government, legal, emergency, business, and other industries.

Description

  • Interpret between languages for people who need support overcoming communication barriers.
  • Handle on-demand telephone and video calls using consecutive interpretation between English and Mandarin speakers.
  • Process information quickly and accurately while recognizing cultural sensitivities and maintaining professional, courteous conduct.
  • Apply appropriate industry terminology and understand common procedures and practices.
  • Interpret conversations related to healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement, courts, and general business.

Requirements

  • Demonstrate excellent listening, retention, and note-taking skills to maintain accuracy.
  • Stay focused, detached, neutral, and objective during conversations.
  • Establish personal credibility quickly.
  • Follow client instructions closely.
  • Explain cultural concepts to help prevent miscommunication when the client permits or requests it.
  • Read and write Chinese characters.
  • Have B2 CEFR English proficiency and bilingual ability in the other required language.
  • Be able to work permanently from home.

Benefits

  • Permanent work-from-home arrangement.

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