HyperGuest
HyperGuest
51 – 200 Employees
HospitalityLogisticsTravel
HyperGuest provides a travel connectivity platform for hotels, accommodation providers, travel agencies, and online travel agencies. Its API connects hotel inventory directly with travel partners, enabling real-time availability and dynamic room rates while reducing reliance on intermediaries. By improving transparency in hotel distribution and booking, HyperGuest helps hospitality and travel businesses expand their partner networks, reach more customers, and manage room sales more efficiently.

Supply Account Manager - HyperGuest (Remote, Philippines)

Manage hotel and travel-partner accounts for HyperGuest’s global travel technology platform. Improve sales performance, partner connections, contracts, and resolution of escalated customer requests.

Description

  • Own relationships with assigned customers as their primary point of contact
  • Coordinate with internal HyperGuest teams to maintain efficient operations
  • Take appropriate actions to strengthen customer relationships and account performance
  • Track and improve sales results across volume, revenue, and contract value
  • Engage regularly with accounts to improve connectivity and uncover sales opportunities
  • Facilitate contracts between hotels and travel partners
  • Handle escalated customer service issues through resolution

Requirements

  • At least 3 years of experience, preferably in travel, travel technology, hotel online distribution, or revenue management
  • At least 4 years of experience in hotel online distribution or revenue management
  • Background in sales support and marketing concepts
  • Proactive, creative, and analytical approach to work
  • Strong organizational abilities
  • Demonstrated motivation to meet and exceed targets
  • Working knowledge of Google Workspace, including Gmail, Drive, Docs, Slides, and Hangouts
  • Proficiency with Microsoft Excel and other office applications
  • Excellent English proficiency; additional major languages are advantageous
  • Strong analytical thinking skills
  • Excellent communication abilities
  • Collaborative team-oriented approach

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