Haleon
Haleon
Haleon is a global consumer health company focused on helping people improve their everyday wellbeing. Building on more than 170 years of experience, the company develops widely used healthcare and wellness products, including Sensodyne, Panadol, Centrum, TUMS, Advil, Otrivin, and Voltaren. Haleon combines consumer insight with scientific expertise to make trusted health solutions more accessible, practical, and sustainable.

Source-to-Pay Business Process Expert – Bengaluru Onsite

Lead the design, governance, and continuous improvement of Haleon’s global direct-procurement Source-to-Pay processes. Drive SAP-enabled standardization, transformation, adoption, and performance improvement across regions and business units.

Description

  • Shape and measure business-process capabilities that generate measurable value
  • Work with the Business Process Owner and fellow experts to manage existing processes and establish the future end-to-end vision and roadmap
  • Maintain processes that are controlled, effective, and centered on user needs
  • Move processes from the current state to the target state through governance, delivery, and change execution
  • Support performance tracking, adoption monitoring, continuous improvement, and benefit realization
  • Work with functions and operating units to ensure process designs satisfy business needs and strategic goals
  • Lead workshops to collect input, develop recommendations, and agree final process designs
  • Map future-state processes and assess current-state workflows to expose bottlenecks, duplication, and inefficiencies
  • Use governance forums to resolve decisions and keep stakeholders informed
  • Coordinate designs with programme schedules, milestones, functional teams, and dependent programmes
  • Assess functional readiness for programme delivery, highlight gaps, and recommend remedies
  • Help change teams assess workforce impacts and deliver adoption activities
  • Produce process documentation and work with Training & Adoption teams on training and capability building
  • Set up and oversee interim operating models with the Business Continuity Manager
  • Implement temporary processes with operational teams while limiting business disruption
  • Plan durable handovers from interim arrangements to permanent processes
  • Develop stakeholder relationships and tailor programme communications to different audiences
  • Set KPIs, track adoption and results, and lead ongoing improvement
  • Own the Source-to-Pay direct-procurement process through detailed mapping and process-management tools
  • Maintain process KPIs and promote consistent execution across regions, categories, and business units
  • Govern process changes and improvement programmes
  • Advance global standardization and harmonization of purchasing processes
  • Enhance user experience, shorten cycle times, and remove activities that do not add value
  • Lead transformation and continuous-improvement work across the direct-procurement value stream
  • Benchmark performance and introduce relevant best practices
  • Influence senior leaders on process standards, investment decisions, and priorities
  • Build effective partnerships across QSC, Procurement, Trading Partners, Finance, HBS, and D&T

Requirements

  • At least 15 years of relevant experience in complex, global organizations, preferably in Consumer Health or FMCG
  • Deep functional knowledge of Material Planning, including inbound manufacturing materials, portfolio segmentation, SAP Agreements, safety corridors, consignment, subcontracting, capability matrices, master-data archetypes, and GxP compliance
  • Advanced experience creating and analyzing process maps
  • Comfort working across multiple functions and geographies
  • Structured approach to problem solving with sound professional judgment
  • Ability to evaluate cross-functional effects, manage risks, and formulate well-informed recommendations
  • Practical experience with SAP or other ERP platforms is required
  • S/4HANA implementation experience is advantageous
  • Strong analytical capability for examining complex processes, workflow patterns, and inefficiencies
  • Experience with procurement systems, workflow tools, analytics, automation, process-modeling software, data-analysis platforms, and automation technologies
  • Project-management capability to plan and deliver process-improvement initiatives on schedule and to the required standard
  • Strong stakeholder-management and influencing skills
  • Clear communicator who can engage senior leaders, adjust to shifting priorities, remain resilient, and deliver outcomes
  • Leadership skills that motivate, energize, and inspire teams
  • Ability to form productive working relationships with teams and broader stakeholder groups
  • Ability to consider challenges from varied perspectives, assess possible outcomes, take measured risks, and make decisions
  • Ability to recognize when change is needed and apply structured change-management approaches while preserving operational stability and continuity

Benefits

  • An inclusive workplace that values and respects varied backgrounds and perspectives
  • Reasonable adjustments and accommodations available throughout recruitment
  • Personal information handled confidentially during the hiring process

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