HighLevel is a SaaS company that develops an all-in-one marketing and sales platform for businesses and marketers. Its software brings together lead capture, appointment scheduling, pipeline management, websites, funnels, landing pages, and automated follow-up through phone, SMS, email, and social channels. HighLevel also provides API integrations, membership and course-management tools, and white-label options that let businesses offer the platform under their own brand. For job seekers, the company’s profile reflects work centered on building and supporting a broad business-automation product used across consulting, logistics, and other service-oriented organizations.
Senior Product Designer at HighLevel (Remote, United States)
Lead end-to-end product design for HighLevel’s AI-powered business operating system. Shape SaaS experiences with distributed teams across the United States and India.
Description
- Lead product areas from initial discovery through launch and ongoing refinement
- Turn customer needs, business objectives, and technical limitations into focused experience strategies
- Work with product, engineering, research, data, and design partners to define, validate, and deliver high-quality products at scale
- Apply qualitative and quantitative findings to guide design choices and improve results
- Produce wireframes, prototypes, polished visual designs, interaction specifications, and implementation-ready documentation
- Map complex workflows, including edge cases and failure scenarios
- Promote consistent use of design systems and reusable patterns across products, devices, and locales
- Refine work through rapid iteration, feedback, critique, pairing, and well-articulated design rationale
- Provide actionable design mentorship to junior designers and partner teams
- Coordinate effectively across United States and India time zones in a fully remote setting
Requirements
- At least five years of relevant product design experience, preferably with B2B SaaS, platforms, CRM products, workflow-intensive tools, or similarly complex digital products
- A highly compelling portfolio showing product judgment, systems thinking, customer empathy, execution quality, and measurable impact; applications must include a portfolio
- Hands-on experience with research, information architecture, interaction design, visual design, prototyping, content design, and usability testing
- Advanced visual and interaction design skills covering hierarchy, layout, typography, grids, spacing, motion, usability, accessibility, and product quality
- Practical understanding of design systems, accessibility standards, reusable patterns, and scalable experience decisions
- Familiarity with AI-supported design processes, intelligent interfaces, contemporary design tools, and rapid prototyping
- Strong ability to collaborate with product managers, engineers, researchers, data specialists, and fellow designers
- Excellent communication skills, including the ability to explain decisions, respond to feedback, and influence through rationale, evidence, and craft
- Understanding of front-end implementation constraints and the ability to connect design intent with code
- Curiosity about users, data, systems, emerging tools and technologies, and more effective team workflows