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CVS Health
CVS Health
HealthcareHealthcare InsuranceRetail
CVS Health is an American healthcare company working across healthcare services, health insurance, pharmacy benefits management, and retail pharmacy. Through businesses including Aetna and CVS Caremark, it supports health coverage, prescription access, condition management, specialty medications, and mail-order pharmacy services. Its neighborhood pharmacies and broader care offerings are designed to help people access essential healthcare more conveniently and affordably. CVS Health brings together insurance, pharmacy, and health services to support individuals and communities throughout their care journeys.
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Senior Employee Relations Investigator

Lead impartial workplace investigations at CVS Health, advising managers, documenting findings, and applying employment laws and company policies. The role is hybrid and supports locations in Arizona, Colorado, Nevada, Oregon, Utah, and Washington.

USUnited StatesAZArizonaCOColoradoNVNevadaOROregonUTUtahWAWashington
$67,900 – $182,549 / year
HybridFull-timeSeniorLeadEnglish RequiredHuman Resources

Description

  • Plan and document thorough, impartial investigations into employee complaints and allegations.
  • Collect relevant information by interviewing involved parties and reviewing records and documents.
  • Conduct investigations in line with federal, state, and local employment laws and company policies.
  • Keep current with relevant legal changes and industry practices.
  • Maintain accurate, confidential investigation and employee relations records.
  • Apply company policies, procedures, and practices consistently and fairly.
  • Advise managers and employees on policy matters.
  • Write investigative reports that summarize findings and recommend resolutions.
  • Share findings with senior leaders and other stakeholders when needed.
  • Support training on employee relations topics, including harassment, discrimination, and conflict resolution.
  • Explain policies and procedures to employees and managers to help prevent future issues.

Requirements

  • At least 7 years of experience in HR, employee relations, colleague relations, investigations, or related work.
  • Demonstrated experience conducting investigations.
  • Willingness to travel up to 10%, including by plane.
  • At least 5 years of employee relations experience preferred.
  • HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Excellent attention to detail, interpersonal skills, and communication skills.
  • Able to stay calm under pressure and manage multiple investigations at once.
  • Able to handle sensitive and confidential information with integrity.
  • Strong organizational and project management abilities.
  • Master’s degree preferred.
  • Bachelor’s degree preferred; equivalent years of work experience may substitute.

Benefits

  • Eligibility for a CVS Health bonus, commission, or short-term incentive program.
  • Target award in the company’s equity award program.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs.
  • Other resources to support physical, emotional, and financial well-being.

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