Orisha
Orisha
1,001 – 5,000 Employees
B2BEnterpriseSaaS
Orisha is a European SaaS publisher creating business software for the day-to-day operations of professional organizations. Its industry-focused solutions serve customers in retail, real estate, healthcare, construction, and agrifood, combining specialized products with enterprise-grade capabilities. Founded in 2003, the company operates through multiple vertical business units and regional brands, supporting more than 50,000 clients across over 100 countries. With headquarters in Paris and teams located across Europe and other global markets, Orisha offers a broad environment for professionals working on B2B software and technology used behind essential business processes.

Senior Collections Team Leader – Tunisia (Hybrid)

Lead B2B and B2C cash-collection activities, dispute resolution, and DSO improvement while managing recovery teams for Orisha, a European business software publisher.

Description

  • Build and develop team capability
  • Define individual and team-wide objectives
  • Provide field support to collection agents
  • Deliver coaching and conduct performance evaluations
  • Distribute the receivables portfolio equitably
  • Structure workflows around priorities and specialist expertise
  • Drive reductions in overdue receivables and DSO
  • Spot process constraints and propose enhancements to collection practices and collections or CRM systems
  • Coordinate the handling of complex disputes and litigation cases
  • Contribute to dispute committees and direct litigation decisions
  • Work cross-functionally with Sales, Legal, and Accounting
  • Compile and present detailed activity reports to Cash Collection leadership

Requirements

  • Two- to three-year post-secondary qualification in Accounting, Business Administration, Finance, or Business
  • Substantial experience in B2B and B2C collections
  • Demonstrated team-management experience in a Team Leader role
  • Highly developed negotiation abilities
  • Comprehensive understanding of accounting principles and rules
  • In-depth knowledge of legislation covering amicable and judicial debt recovery
  • Strong, instinctive leadership capability
  • Advanced Excel skills and proficiency with CRM and collections tools
  • Comfort working effectively under pressure
  • Clear, persuasive communication in French and English
  • Motivation to keep learning and contribute to a committed, collaborative team

Benefits

  • Training and support for using Gemini to enhance creativity and productivity
  • Hybrid work arrangement

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