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Regions Bank
Regions Bank
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Regions Bank is a financial institution serving consumers and businesses through banking, wealth management, consumer lending, and mortgage services. Its work spans both consumer and corporate banking, with teams focused on helping customers manage finances, access credit, and plan for the future. The company also emphasizes an inclusive, values-driven workplace, community involvement, and support for military members and veterans. For job seekers, Regions Bank offers opportunities across banking operations, financial services, lending, technology, and corporate functions, with a stated focus on employee development and career growth.
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Retail Performance Executive - Birmingham, AL

Lead retail banking performance, sales execution, and customer experience strategy for Regions Bank in Birmingham. Build high-performing teams, strengthen coaching and workforce programs, and guide transformation across the Retail Bank.

USUnited StatesALAlabamaNCNorth Carolina
$249,401 – $334,150 / year
On-siteFull-timeSeniorLeadEnglish RequiredExecutive

Description

  • Analyze Retail Banking performance data to identify trends, risks, and opportunities across sales, service, productivity, and operations
  • Work with Consumer Banking executives to shape and implement growth strategies and strengthen consistent field execution
  • Set clear accountability for key performance indicators, operational standards, and strategic priorities
  • Create and roll out consistent processes throughout the Retail network
  • Diagnose performance shortfalls and put targeted mitigation plans in place
  • Improve workforce allocation and staffing models across branch segments, markets, and job families
  • Direct programs that strengthen customer engagement, sales performance, and service delivery
  • Apply analytics and business intelligence to guide decisions and execution planning
  • Manage performance enablement programs covering sales execution, service delivery, coaching quality, and associate productivity
  • Provide leadership for executing Retail segment strategy
  • Lead, coach, and develop the Retail performance enablement team
  • Oversee Retail Sales and Service Managers
  • Guide the Retail Market Coach function
  • Set strategic direction for Financial Wellness and Education initiatives
  • Lead the Retail Sales and Service Tools Support function
  • Work with business leaders to address capability needs and define development approaches
  • Support onboarding, talent growth, succession planning, and performance improvement
  • Collaborate on strategic programs, change management, and transformation efforts affecting the Retail Bank

Requirements

  • Bachelor’s degree in business, finance, management, or a related discipline
  • 15 years of leadership experience in banking, retail banking, sales management, or a related financial services setting
  • Capacity to lead teams through organizational change and transformation
  • Track record of leading teams and developing talent
  • Ability to communicate clearly and influence stakeholders
  • Strong written and verbal communication skills
  • Background leading performance improvement programs
  • Demonstrated success delivering results in a complex, matrixed organization
  • Advanced analytical and problem-solving abilities
  • Strong collaboration and stakeholder management skills
  • Strategic thinking paired with effective execution

Benefits

  • Paid vacation and sick time
  • 401(k) plan with company matching
  • Medical, dental, and vision coverage
  • Disability insurance benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life insurance
  • Parental leave
  • Employee assistance program
  • Associate volunteer program
  • Annual discretionary incentive plan
  • Eligibility to participate in the Long Term Incentive Plan

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