CorVel Corporation
CorVel Corporation
CorVel Corporation delivers integrated risk management and healthcare services for payors and employers. Its work spans workers’ compensation, liability and disability management, provider and pharmacy networks, and alternative risk solutions. The company combines claims expertise with AI-enabled technology and data analytics to help streamline administration, support better care and claims outcomes, and manage costs.

Remote Telehealth Coordinator I - Arizona or Virginia

Remote Telehealth Coordinator I position with CorVel Corporation, supporting inquiries, referrals, treatment appointments, and X-ray scheduling for workers’ compensation services. Applicants must reside in Arizona or Virginia.

Description

  • Respond to client, patient, and provider questions through email, fax, phone, and written correspondence
  • Follow contractual requirements, state guidelines, and client-specific instructions
  • Collect information from providers, injured workers, employers, and other relevant sources
  • Record information in the system to arrange treatment appointments
  • Review medical records, treatment referrals, and work status documentation for complete referral orders
  • Arrange and schedule X-ray appointments
  • Complete data entry and validate information for prompt order submission
  • Deliver customer service through inbound and outbound calls and email
  • Process and respond to daily emails and other correspondence
  • Assess and resolve issues that fall outside standard procedures
  • Complete continuing internal training and professional learning
  • Handle other assigned responsibilities

Requirements

  • High school diploma or GED is required
  • At least two years of office experience is preferred
  • At least one year of comparable, relevant experience is preferred
  • Manage multiple simultaneous assignments in a busy, fast-paced, team-based environment
  • Demonstrate excellent written and verbal communication
  • Have strong computer skills and technical aptitude
  • Use Microsoft Office applications, including Outlook and Excel
  • Maintain careful attention to detail and a strong focus on accuracy
  • Bilingual abilities are preferred
  • Reside in Arizona or Virginia
  • Maintain a quiet, designated home workspace that meets privacy and HIPAA standards
  • Have wired broadband internet with minimum speeds of 80 Mbps
  • Work Monday through Friday from 1:30 PM ET to 10:00 PM ET
  • Be available for rotating holiday shifts

Benefits

  • Access to voluntary and required overtime opportunities
  • Rotating holiday work schedule
  • Continued internal training and learning
  • High-deductible medical plan with pharmacy coverage
  • Dental insurance
  • Vision insurance
  • Long-term disability coverage
  • Health Savings Account
  • Flexible Spending Account options
  • Life insurance
  • Accident insurance
  • Critical illness insurance
  • Prepaid legal insurance
  • Parking and Transit FSA accounts
  • 401(k) plan
  • Roth 401(k) plan
  • Paid time off
  • Remote work arrangement
  • Career advancement opportunities

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