Cross Country Healthcare
Cross Country Healthcare
1,001 – 5,000 Employees
HealthcareRecruitmentSaaS
Cross Country Healthcare is a healthcare staffing and workforce solutions company serving hospitals, health systems, schools, home health and PACE organizations, and other employers. Its services cover clinical and non-clinical staffing, including travel nursing, allied health assignments, locum tenens, per diem and local roles, permanent placement, school professionals, home health, and executive and interim leadership. Cross Country Healthcare also supports workforce management through MSP and internal resource pool programs, locums vendor management, crisis staffing, international solutions, recruitment process outsourcing, and its vendor-neutral VMS/Xperience technology platform with analytics and advisory services. Its work spans healthcare, recruitment, and SaaS, with teams supporting both healthcare professionals and organizations managing complex staffing needs.

Remote Revenue Cycle Specialist (Temporary)

Temporary remote Revenue Cycle Specialist supporting home care billing, claims, accounts receivable, and collections. The role focuses on resolving payment issues, improving billing accuracy, and strengthening cash flow.

Description

  • Handle billing and collections for home care services, submitting claims and invoices accurately and on schedule.
  • Verify service records, authorizations, rates, and related information to support accurate billing.
  • Track receivables, unpaid balances, denials, rejections, and payment discrepancies, following up to secure reimbursement.
  • Investigate, resolve, and record billing discrepancies, claim problems, and payment issues.
  • Work with clients, payers, and internal teams to gather information and address account concerns.
  • Keep account records, billing files, and collection notes complete and accurate.
  • Reconcile payments, identify underpayments and unpaid balances, and take steps to recover revenue.
  • Review aging reports and prioritize collection activity to reduce receivables and improve cash flow.
  • Follow company procedures, payer rules, contractual requirements, and applicable regulations.
  • Create account updates and escalate issues that remain unresolved.
  • Conduct quality checks to confirm billing, payment, and collection work is accurate and complete.
  • Contribute to process improvements that increase billing efficiency, reduce errors, and improve collections.
  • Safeguard confidential patient, client, employee, and financial information.
  • Complete additional assigned duties.

Requirements

  • A high school diploma or equivalent is required; further education or relevant experience is preferred.
  • Preferred experience includes 3–5 years in billing, accounts receivable, collections, healthcare reimbursement, or related revenue cycle work.
  • Experience with healthcare billing, claims processing, receivables management, and collections is preferred.
  • Proficiency with Microsoft Office and billing, claims, or database software is required.
  • Strong analytical, problem-solving, organizational, and detail-management skills are required.
  • Clear written and verbal communication skills and the ability to collaborate with internal and external stakeholders are required.
  • Ability to balance competing priorities, meet deadlines, and maintain precise documentation is required.

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