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Stefanini LATAM is a technology solutions provider focused on digital transformation and business modernization. With more than 30 years of experience, the company helps organizations improve operational models and customer experiences through automation, artificial intelligence, cybersecurity, and data analytics. Its work combines consulting with technology implementation, supporting clients as they identify opportunities to optimize processes, respond to changing market conditions, and pursue sustainable growth.
Remote Administrative Assistant – CTS Data Entry Campaign
Provide administrative support for CTS payments, deposits, and account openings for Interbank. Manage inboxes, requests, and operational tracking for Stefanini in Peru.
Description
- Review and manage messages received daily in the assigned CTS inboxes
- Identify and categorize CTS-related requests
- Run the macros and established workflows required to process requests
- Forward messages that fall outside the CTS process
- Check that submitted information is complete
- Track requests that require clarification or remain pending
- Record and process CTS deposit requests through Interbank platforms
- Enter and validate information submitted by companies
- Check request statuses and update operational tracking records
- Address observations and incidents related to transactions
- Meet established service turnaround times
- Handle emails requesting the creation of new CTS accounts
- Review the information required for account opening
- Record requests in the designated application
- Open accounts according to Interbank procedures
- Send account-creation confirmations
- Follow up on requests with outstanding observations
Requirements
- Six months to one year of experience in back-office work, banking operations, data processing, or administrative functions
- Experience with financial products, CTS, or high-volume processes is preferred
- Experience using operations-management applications or platforms, ideally PPAweb
- Intermediate Excel proficiency
- Ability to work with large volumes of information
- Strong attention to detail, organization, and analytical skills
- Goal-oriented approach and ability to meet SLA targets
- Technical or university studies, either in progress or completed
- Availability for remote work
- Technical knowledge of transaction processing, PPAweb, and intermediate Excel
Benefits
- Fully remote work arrangement
- Position open to people with disabilities
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