Stefanini LATAM
Stefanini LATAM
Stefanini LATAM is a technology solutions provider focused on digital transformation and business modernization. With more than 30 years of experience, the company helps organizations improve operational models and customer experiences through automation, artificial intelligence, cybersecurity, and data analytics. Its work combines consulting with technology implementation, supporting clients as they identify opportunities to optimize processes, respond to changing market conditions, and pursue sustainable growth.

Remote Administrative Assistant – CTS Data Entry

Provide remote administrative support for CTS deposits, account openings, and related requests for Interbank. Manage inboxes, PPAweb, Excel, and operational controls at Stefanini LATAM.

Description

  • Manage assigned inboxes and review incoming emails each day.
  • Identify and categorize CTS-related requests.
  • Run established macros and workflows to process requests.
  • Forward messages unrelated to the CTS process.
  • Check incoming information for completeness.
  • Track requests requiring review or still awaiting resolution.
  • Record and process CTS deposit requests through Interbank platforms.
  • Enter and validate information submitted by companies.
  • Check request statuses and update operational tracking records.
  • Address operational comments and incidents.
  • Meet established service-level turnaround times.
  • Handle emails requesting the creation of new CTS accounts.
  • Review the information required for account opening.
  • Record requests in the designated application.
  • Open accounts according to Interbank procedures.
  • Send account-creation confirmations.
  • Follow up on requests containing observations.

Requirements

  • Six months to one year of experience in back-office work, banking operations, data processing, or administrative functions.
  • Experience with financial products, CTS, or high-volume processes is preferred.
  • Experience using operations-management applications or platforms, preferably PPAweb.
  • Intermediate Excel proficiency.
  • Ability to work with large volumes of information.
  • Strong attention to detail, organization, and analytical skills.
  • Goal-oriented approach and commitment to meeting SLAs.
  • Availability for remote work.
  • Technical or university studies, whether incomplete, completed, in progress, or finished.
  • Technical knowledge of operations processing, PPAweb, and intermediate Excel.

Benefits

  • Fully remote work.
  • Monday-to-Friday schedule from 8:30 a.m. to 7:00 p.m.
  • The position is also available to people with disabilities.

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