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Stefanini LATAM
Stefanini LATAM
ConsultanțăLogisticăMarketing
Stefanini LATAM este un furnizor de soluții tehnologice axat pe transformarea digitală și modernizarea afacerilor. Cu peste 30 de ani de experiență, compania ajută organizațiile să își îmbunătățească modelele operaționale și experiențele clienților prin automatizare, inteligență artificială, securitate cibernetică și analiză de date. Activitatea sa îmbină consultanța cu implementarea tehnologiilor, sprijinind clienții să identifice oportunități de optimizare a proceselor, să răspundă condițiilor de piață în schimbare și să urmărească o creștere sustenabilă.
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Locurile de muncă ale companiei

Remote Administrative Assistant – CTS Data Entry

Provide remote administrative support for CTS deposits, account openings, and related requests for Interbank. Manage inboxes, PPAweb, Excel, and operational controls at Stefanini LATAM.

PEPeruRemoteNormă întreagăJuniorLimbă Obligatorie: spaniolăAsistent administrativ

Descriere

  • Manage assigned inboxes and review incoming emails each day.
  • Identify and categorize CTS-related requests.
  • Run established macros and workflows to process requests.
  • Forward messages unrelated to the CTS process.
  • Check incoming information for completeness.
  • Track requests requiring review or still awaiting resolution.
  • Record and process CTS deposit requests through Interbank platforms.
  • Enter and validate information submitted by companies.
  • Check request statuses and update operational tracking records.
  • Address operational comments and incidents.
  • Meet established service-level turnaround times.
  • Handle emails requesting the creation of new CTS accounts.
  • Review the information required for account opening.
  • Record requests in the designated application.
  • Open accounts according to Interbank procedures.
  • Send account-creation confirmations.
  • Follow up on requests containing observations.

Cerințe

  • Six months to one year of experience in back-office work, banking operations, data processing, or administrative functions.
  • Experience with financial products, CTS, or high-volume processes is preferred.
  • Experience using operations-management applications or platforms, preferably PPAweb.
  • Intermediate Excel proficiency.
  • Ability to work with large volumes of information.
  • Strong attention to detail, organization, and analytical skills.
  • Goal-oriented approach and commitment to meeting SLAs.
  • Availability for remote work.
  • Technical or university studies, whether incomplete, completed, in progress, or finished.
  • Technical knowledge of operations processing, PPAweb, and intermediate Excel.

Beneficii

  • Fully remote work.
  • Monday-to-Friday schedule from 8:30 a.m. to 7:00 p.m.
  • The position is also available to people with disabilities.

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