Stefanini LATAM
Stefanini LATAM
Stefanini LATAM — цифрлық трансформация мен бизнесті жаңғыртуға бағытталған технологиялық шешімдер жеткізушісі. 30 жылдан астам тәжірибесі бар компания автоматтандыру, жасанды интеллект, киберқауіпсіздік және деректерді талдау арқылы ұйымдарға операциялық модельдері мен клиенттік тәжірибесін жақсартуға көмектеседі. Компанияның жұмысы консалтинг пен технологияларды енгізуді ұштастырып, клиенттерге процестерді оңтайландыру, нарық жағдайының өзгерістеріне жауап беру және тұрақты өсу мүмкіндіктерін іске асыру жолдарын анықтауға қолдау көрсетеді.

Remote Administrative Assistant – CTS Data Entry

Provide remote administrative support for CTS deposits, account openings, and related requests for Interbank. Manage inboxes, PPAweb, Excel, and operational controls at Stefanini LATAM.

Сипаттама

  • Manage assigned inboxes and review incoming emails each day.
  • Identify and categorize CTS-related requests.
  • Run established macros and workflows to process requests.
  • Forward messages unrelated to the CTS process.
  • Check incoming information for completeness.
  • Track requests requiring review or still awaiting resolution.
  • Record and process CTS deposit requests through Interbank platforms.
  • Enter and validate information submitted by companies.
  • Check request statuses and update operational tracking records.
  • Address operational comments and incidents.
  • Meet established service-level turnaround times.
  • Handle emails requesting the creation of new CTS accounts.
  • Review the information required for account opening.
  • Record requests in the designated application.
  • Open accounts according to Interbank procedures.
  • Send account-creation confirmations.
  • Follow up on requests containing observations.

Талаптар

  • Six months to one year of experience in back-office work, banking operations, data processing, or administrative functions.
  • Experience with financial products, CTS, or high-volume processes is preferred.
  • Experience using operations-management applications or platforms, preferably PPAweb.
  • Intermediate Excel proficiency.
  • Ability to work with large volumes of information.
  • Strong attention to detail, organization, and analytical skills.
  • Goal-oriented approach and commitment to meeting SLAs.
  • Availability for remote work.
  • Technical or university studies, whether incomplete, completed, in progress, or finished.
  • Technical knowledge of operations processing, PPAweb, and intermediate Excel.

Артықшылықтар

  • Fully remote work.
  • Monday-to-Friday schedule from 8:30 a.m. to 7:00 p.m.
  • The position is also available to people with disabilities.

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