VDA
VDA
501 – 1,000 Employees
ConstructionConsulting
Since 1980, VDA has helped building owners and facilities teams manage elevator and escalator systems. The company provides vertical transportation consulting, inspections, equipment evaluations, maintenance management, modernization, design, and construction services, with a focus on safe, reliable, and sustainable systems. Headquartered in East Hanover, New Jersey, VDA serves clients nationwide.

Remote Account Manager, Elevator Compliance — VDA

Manage VDA’s VERIFY client accounts, elevator compliance documents, project billing, and contractor reporting in this remote U.S. role. Coordinate with clients, consultants, contractors, and vendors throughout the project lifecycle.

Description

  • Work with consultants to deliver VERIFY documents under client agreements
  • Maintain VERIFY data for new and existing clients
  • Coordinate with clients, elevator contractors, and consultants on VERIFY and CCM processes
  • Follow up with elevator contractors to meet VDA requests
  • Attend VERIFY meetings as needed
  • Handle project billing based on each client’s preferred schedule and process
  • Respond to client questions, concerns, and complaints throughout projects
  • Connect VDA, clients, and their vendors
  • Maintain accounts in the VDA Customer Portal
  • Assist leadership with sales and strategic initiatives
  • Track and report contractor compliance
  • Complete other related duties as assigned

Requirements

  • A bachelor’s degree in business, compliance, or a related field is preferred
  • At least four years of elevator industry experience is preferred
  • Familiarity with elevator vendor invoices, contracts, and maintenance management is preferred
  • Strong analytical, problem-solving, and decision-making skills
  • Careful attention to detail and the ability to manage multiple projects at once
  • Ability to analyze data, track revenue, and produce metric-based reports
  • Experience with pricing models and proposal management
  • Strong communication and interpersonal skills for working across departments and with customers
  • Knowledge of regulations and best practices for vertical transportation maintenance and certification management

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