Charlie Health
Charlie Health
Charlie Health is a healthcare company delivering personalized intensive therapy and virtual Intensive Outpatient Programs for teens and adults experiencing mental health challenges. Its care model combines evidence-based approaches such as Cognitive Behavioral Therapy and Dialectical Behavior Therapy with creative therapies, peer connection, and outcome tracking. Programs address concerns including anxiety, depression, self-harm, and substance use disorders, with flexible scheduling and rapid access designed to support patients as they begin treatment.

Payroll Specialist, US Remote — Charlie Health

Manage multi-state payroll and UKG systems for Charlie Health’s virtual behavioral healthcare organization. The role covers accurate pay processing, audits, tax compliance, reporting, and payroll process improvements.

Description

  • Process biweekly, bimonthly, and off-cycle payments for employees and independent contractors through funding and post-payroll validation
  • Manage UKG Pro and UKG Workforce Management configuration, testing, pay rules, earnings and deductions, integrations, releases, and troubleshooting
  • Identify payroll process weaknesses, reconciliation gaps, and manual work, then implement practical improvements
  • Maintain timekeeping schedules and pay rules, resolve exceptions, and support managers
  • Create and update payroll procedures while assisting with end-user training
  • Support payroll audits and reconciliation activities
  • Supply Accounting with payroll registers, funding reports, and requested details for month-end close and audits
  • Assist with state and local tax registrations, notices, and account maintenance
  • Administer wage garnishments, levies, and support orders
  • Respond to and resolve employee payroll questions
  • Prepare documentation for internal and external payroll controls, process reviews, and data audits, including annual financial statement and 401(k) audits
  • Assist with year-end W-2 and 1099 preparation and reconciliation
  • Collaborate with Finance, IT, People Ops, and Care teams on reporting and cross-functional payroll issues
  • Support HRIS, payroll, and timekeeping implementations, migrations, module rollouts, and system transitions through configuration testing, parallel runs, data validation, and post-cutover reconciliation

Requirements

  • At least five years of US multi-state payroll experience, including full-cycle processing for more than 2,000 employees
  • At least two years of hands-on UKG Pro and UKG Workforce Management configuration experience, including pay rules, earnings and deductions, integrations, and release testing
  • Direct experience with at least one payroll, HRIS, or timekeeping implementation, migration, or major module rollout
  • Working knowledge of multi-state wage and hour requirements, state and local tax registration, garnishments, and year-end W-2 and 1099 reporting
  • Advanced spreadsheet skills and the ability to independently reconcile large data sets
  • Demonstrated success improving payroll processes, with clear examples of the change made and its savings
  • CPP or FPC certification preferred but not required
  • Healthcare, multi-site, or high-growth payroll experience preferred but not required
  • Experience with shift-based or clinical scheduling pay rules and premium calculations preferred but not required

Benefits

  • Target performance-based bonus
  • Potential stock options
  • Comprehensive benefits for all full-time, exempt employees
  • Charlie Health-sponsored benefits

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