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Customer.io
Customer.io
51 – 200 Employees
MarketingSaaS
Customer.io is a SaaS marketing company that provides a customer engagement platform for building personalized communication journeys. Its tools help teams use first-party data to coordinate email, SMS, and in-app messaging, with visual workflow builders, data pipelines, analytics, and A/B testing supporting campaign creation and optimization. The platform is designed to integrate with existing business tools and serve organizations ranging from growing companies to larger brands.
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Outbound Business Development Representative (Remote, United States)

Generate qualified SaaS opportunities for Customer.io’s automated messaging platform through account research, outbound prospecting, lead qualification, and meeting coordination with Account Executives.

USUnited States
$65,000 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredFrench RequiredBusiness Development Rep

Description

  • Build targeted account lists through research and prospecting tools.
  • Contact prospects by phone, email, and social media to create interest and assess needs.
  • Evaluate leads for business fit, timing, and readiness to engage with an Account Executive.
  • Arrange quality meetings between qualified decision-makers and the sales team.
  • Keep CRM records current, including prospect interactions and pipeline progress.
  • Partner with marketing to strengthen outreach tactics and lead-generation processes.
  • Develop relationships with interested prospects who are not yet ready to engage.
  • Report outreach activity and progress toward targets to the manager and wider team.

Requirements

  • Communicate clearly and enjoy building connections with new people.
  • Show resilience when handling rejection and maintain motivation toward targets.
  • Organize work effectively while managing multiple priorities with close attention to detail.
  • Have familiarity with CRM platforms such as Salesforce or HubSpot.
  • Demonstrate a record of success in lead generation and outbound outreach.
  • Work independently in a fast-paced, target-oriented environment.
  • Bring 1–2 years of experience in a comparable outbound sales role, preferably in SaaS or technology.
  • Have previous outbound sales experience with a SaaS company.
  • Understand sales methodologies and lead-generation approaches.
  • Have business-proficient French language skills.
  • Be willing to travel for team events approximately 1–2 times per quarter.
  • Complete background screening and employment verification if selected as a finalist.

Benefits

  • The company covers medical, dental, vision, mental health, and supplemental insurance premiums in full for you and your family.
  • Receive 16 weeks of paid parental leave.
  • Take unlimited paid time off.
  • Access stipends for remote work and wellness.
  • Use a budget for professional development.

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