Triumph Group is a software and IT consulting firm that helps organizations address technology needs through digital applications, strategic guidance, and staffing solutions. Its work combines practical, user-focused technology services with access to experienced technology professionals, supporting clients across global markets while building teams capable of delivering reliable, current solutions.
Operations Manager I - Manufacturing | Triumph Group, Forest, Ohio
Lead manufacturing operations, production performance, lean transformation, budgeting, and workforce development for Triumph Group in Forest, Ohio.
Description
- Support site leadership in delivering financial and operational objectives.
- Oversee customer contract execution through production operations and facilities leadership.
- Deliver program targets for schedule, cost, and quality.
- Set and execute organization-wide improvement priorities with demanding timelines.
- Define KPIs and operational measures, then communicate progress and business outcomes.
- Create reporting rhythms for executives, managers, union representatives, hourly employees, and customers.
- Take part in union meetings, grievances, arbitrations, and contract negotiations when needed.
- Embed lean practices and deploy the Triumph Operating System (TOS).
- Identify and resolve issues that threaten production performance.
- Assign resources and evaluate operating-department policies.
- Lead the assessment, business justification, and recommendation of capital equipment investments.
- Support the acquisition and commissioning of new equipment, processes, and facilities.
- Prepare operations budgets and review monthly financial statements.
- Direct and approve budgeting work and produce monthly operations reports.
- Recruit, retain, and develop operational employees through mentoring, empowerment, and accountable leadership.
- Maintain succession plans for the role and direct reports.
- Strengthen cross-functional partnerships to improve manufacturing quality, customer service, process efficiency, and cost.
- Coordinate with Program Management to maintain clear, consistent customer communications.
- Follow environmental, health, and safety policies, training requirements, and PPE standards.
Requirements
- Bachelor’s degree in business administration, engineering, or a related discipline, or an equivalent blend of education and experience providing theoretical and practical field knowledge.
- At least five years of experience in a manufacturing facility.
- Experience managing an operation with substantial welding and machining lines is strongly preferred.
- Experience directing production in a low-volume, high-mix environment is ideal.
- Demonstrated success leading highly engaged, empowered, and accountable teams of 50 or more employees through positive, proactive leadership.
- Previous experience leading or supporting cultural transformation in a unionized workplace is strongly preferred.
- Proven ability to lead and implement lean, continuous-improvement, and other best-in-class manufacturing practices that improve quality, cost, and schedule competitiveness.
- Experience communicating directly with customers, either independently or as part of a team, is strongly preferred.
- Excellent interpersonal, written, verbal, and organizational communication skills.
- Advanced proficiency with Microsoft Word, Excel, PowerPoint, Project, and varied analytical tools.
- Must be legally authorized to work in the United States without company sponsorship.
- For certain ITAR/EAR-covered roles, documentation of U.S. citizenship, permanent residence, or immigration status may be required.
Benefits
- Medical, dental, and vision coverage with flexible plan choices, including telehealth options.
- Healthcare spending accounts.
- Paid parental leave.
- Paid and flexible time off, plus paid company holidays.
- 401(k) plan with company matching.
- Disability and life insurance.
- Incentive and performance-based rewards.
- Growth and development opportunities through the TRIUMPH Transformation program.
- Entrepreneurial workplace that supports innovation and creativity.
- Reasonable accommodations for people with disabilities.