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OLX Group
OLX Group
LogisticsMarketingTravel
OLX Group operates online marketplace platforms that help people discover, buy, sell, and trade goods and services. Through a portfolio of brands, the company focuses on making digital commerce safer and easier to use while supporting more sustainable ways for communities to exchange value. Its teams work across marketplace operations, logistics, marketing, and related services, with an emphasis on customer understanding, collaboration, and continuous innovation.
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Lead Product Manager, Trust & Safety — Remote in Spain

Lead Trust & Safety product strategy for OLX Group’s large-scale marketplace, with a focus on AI-driven fraud prevention and risk infrastructure. Build safer user experiences across European markets through proactive detection, decisioning, and investigation tools.

ESSpainPLPolandPTPortugalRemoteFull-timeSeniorEnglish RequiredProduct Manager

Description

  • Set the Trust & Safety product vision, strategy, and roadmap.
  • Turn business risk and user insights into a focused, prioritized product plan.
  • Move fraud prevention from reactive incident handling toward proactive, intelligence-led approaches.
  • Develop the Risk Engine, data-signal intelligence, anomaly detection, and investigation tools.
  • Deliver AI-native Trust & Safety experiences using machine learning, LLMs, and behavioral data.
  • Work with Data Science and Engineering to design, test, and launch real-time detection and decisioning systems.
  • Reduce fraud while supporting marketplace growth and preserving legitimate users’ experiences.
  • Define and monitor metrics covering fraud losses, false positives and negatives, resolution times, user trust, and financial exposure.
  • Explain product outcomes and business impact to senior leadership.
  • Collaborate with Engineering, Data Science, Legal, Compliance, and Operations.
  • Create instrumentation, monitoring, and evaluation systems for fraud, model performance, and user and contributor impact.
  • Build business cases that quantify fraud losses and the return on prevention investments.
  • Obtain resources and guide prioritization through evidence and data.
  • Ensure products and strategies satisfy applicable local and regional legal, compliance, and security obligations.
  • Use AI for threat analysis, synthetic user research, product specifications, and experimentation workflows.
  • Represent Trust & Safety with leadership and present strategy, risk posture, and results to executive audiences.

Requirements

  • Substantial digital product management experience, ideally with consumer platforms, marketplaces, mobility, e-commerce, classifieds, fintech, or similarly scaled products.
  • Demonstrated ownership of Trust & Safety, fraud prevention, risk, identity and verification, marketplace integrity, account security, abuse prevention, payments risk, or compliance technology products.
  • Experience developing scalable systems that proactively identify, prevent, and address abuse, fraud, risk, or related trust issues.
  • Strong analytical and data-led approach to defining success measures, assessing impact, and prioritizing based on evidence.
  • Experience collaborating with Engineering, Data Science, Operations, Legal, Compliance, and other stakeholders in regulated or high-risk settings.
  • Experience managing vendors and coordinating external collaboration.
  • Experience building, launching, or closely supporting machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems.
  • Ability to weigh user experience, marketplace growth, operational efficiency, and risk reduction.
  • Comfort working through ambiguity, leading complex problem areas, influencing senior stakeholders, and driving strategy and delivery across teams.
  • Strong foundational product management skills that apply across fraud-related domains.
  • Proficiency in developing and iterating data and data science products at scale.
  • Experience working across international markets and regulatory contexts is beneficial.
  • Awareness of emerging regulations and industry developments affecting online platforms, digital marketplaces, payments, AI, and consumer trust is beneficial.

Benefits

  • OLX Group supports diversity, equity, and inclusion.
  • Applicants of every race, ethnicity, disability status, age, gender, sexual orientation, religion, background, and experience are welcome.
  • Applicants may be considered for other opportunities at OLX Group.
  • Applicants may optionally consent to having their application data stored for up to 12 months for consideration for future OLX roles.

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