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Thermo Fisher Scientific
Thermo Fisher Scientific
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Thermo Fisher Scientific develops and delivers technologies, laboratory products, and pharmaceutical services that support scientific research and healthcare. Its work spans life sciences research, analytical problem-solving, laboratory productivity, diagnostics, and the development and manufacturing of therapies. The company serves customers through a global team and a portfolio of brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Its careers encompass the scientific, healthcare, manufacturing, logistics, and service operations behind these offerings.
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Field Service Engineer, Analytical Instruments — Norway

Install, repair, maintain, and certify Thermo Fisher analytical instruments for research, university, and industrial customers. Support customers primarily in Norway, with coverage across the Nordic region.

NONorwayRemoteFull-timeMiddleSeniorEnglish RequiredField Engineer

Description

  • Install, maintain, repair, troubleshoot, qualify, and certify analytical and microscopy equipment.
  • Deliver technical support by phone and remotely.
  • Serve customers primarily in Norway and across the Nordic countries.
  • Promote service contract products.
  • Build customer satisfaction through professional service and prompt resolution of urgent issues.
  • Maintain company equipment and supplies, including parts inventory, computer, phone, tools, software, company car, and manuals.
  • Coordinate service plans and schedules with internal partners.
  • Submit accurate field service and expense reports on time.
  • Work with Sales on lead generation, customer activities, and updates.
  • Train users and help customers operate analytical equipment.
  • Comply with safety procedures and quality standards.

Requirements

  • Relevant professional experience or a degree in electronics, chemistry, or laboratory technology.
  • Practical experience with analytical instruments; HPLC, IC, GC, and LCMS experience is preferred.
  • Service experience with analytical equipment or comparable experience as an Application Specialist is an advantage.
  • Experience in research laboratories or similar settings is an advantage.
  • Self-motivated, with strong interpersonal skills and the ability to work across roles, functions, and regions.
  • Excellent spoken and written English.
  • A Scandinavian language is an advantage but is not required.
  • Familiarity with Scandinavian culture is an advantage.
  • Strong IT skills.
  • Valid driving licence and willingness to travel 50–75% within the assigned territory.
  • Willingness to travel within Europe and the US for technical training.
  • Strong problem-solving and organizational skills, including the ability to manage competing priorities.
  • Able to work independently and collaborate effectively with the team.
  • Committed to following safety procedures and quality standards.
  • Able to respond to customer needs at short notice.
  • Able to train and support customers in using analytical equipment.
  • Able to lift 40 lb without assistance.

Benefits

  • Ongoing learning and professional development.
  • Competitive benefits package that includes pension and healthcare.
  • Career opportunity at an international company with global impact.
  • Varied and rewarding work with an engaged, customer-focused team.
  • Work alongside skilled colleagues from multiple business areas.
  • Collaborate with internationally recognized scientists and specialists in process, production, business, and marketing.

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