Auto Trader UK operates a major UK automotive marketplace that connects vehicle buyers and sellers with a broad range of choices. Its platform is best known for cars but also covers vehicles such as e-bikes and caravans. The company focuses on making the vehicle-buying journey easier to navigate and highlights collaboration and diversity as important parts of its working environment. Its roles span a large organisation at the intersection of automotive, eCommerce, and consumer services.
Field Account Manager - Auto Trader UK (South West England)
Field-based Account Manager role supporting independent automotive retailers across South West England. Use consultative partnerships, digital insights, and commercial expertise to improve customer performance and growth for Auto Trader UK.
United Kingdom£40,000 – £55,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredAccount ManagerSalesDescription
- Manage a field-based customer portfolio across South West England, including Exeter, Yeovil, Torquay, and Plymouth
- Represent Auto Trader as a trusted commercial partner throughout the region
- Support independent automotive customers while pursuing new business opportunities
- Clarify customer priorities and recommend ways to achieve immediate and longer-term objectives
- Coordinate with stakeholders within customer organisations and across Auto Trader
- Apply Auto Trader data and insights to shape decisions and improve digital performance
- Generate tangible commercial results for customers and the business
- Help customers adopt digital products that improve growth and operational efficiency
- Use data-led storytelling to explain complex findings and support clear recommendations
- Meet customer stakeholders regularly through face-to-face site visits
- Develop durable customer relationships through consistent, high-quality engagement
- Work closely with Auto Trader stakeholders, regional Account Managers, and the Partnerships community
Requirements
- Demonstrated experience in B2B account management, consultative partnering, Customer Success, or a comparable position
- Evidence of meeting commercial KPIs through revenue growth, product adoption, and customer retention
- Commercial judgement to identify growth opportunities and reduce risk through thoughtful questioning and active listening
- Clear, confident communication skills with the ability to influence diverse customers
- Ability to build lasting partnerships and operate as a trusted adviser
- Experience converting data and insights into practical recommendations
- Willingness to support continuous improvement by sharing internal best practices and customer feedback
- Strong organisation, initiative, and prioritisation across competing demands
- Genuine interest in customer outcomes and digital transformation
- Collaborative approach to working with colleagues and stakeholders
- Flexibility to adapt and reprioritise in a fast-moving environment
- Availability to travel across the South region at least three days per week, with occasional travel farther afield
- Ability to attend monthly collaboration sessions at Auto Trader offices, including overnight stays
Benefits
- Car allowance, subject to eligibility and company terms and conditions
- Annual share award worth an additional 10% of salary, vesting in equal instalments over three years
- 28 days of annual leave
- Bank holidays
- Half-day office closures on Christmas Eve and New Year's Eve
- Pension scheme with standard employer contributions of 7% and employee contributions of 5%
- Comprehensive private medical insurance
- Enhanced family leave
- Car salary sacrifice scheme
- Share-save options
- 24/7 online GP and dentist access
- Specialist support covering assisted fertility, gender dysphoria, menopause, and period care plans