Senior Salesforce Technical Architect
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Morning Consult is a data intelligence company specializing in high-frequency survey research and analytics. Its work examines public opinion, consumer behavior, brand performance, economic conditions, and political trends across the United States and global markets. By turning current survey data into research, reports, and analysis, Morning Consult helps organizations interpret changing sentiment and make more informed decisions.
Business Operations Manager – Israel Remote
Business Operations Manager partnering with the COO and executive team on strategic initiatives, cross-functional execution, and scalable operations. The role focuses on improving SaaS workflows, operational reporting, and company-wide performance.
Description
- Work with the COO and executive leadership to advance strategic initiatives, cross-functional execution, and operational excellence.
- Convert company strategy into practical operating plans and department OKRs and KPIs.
- Help manage the company’s operating cadence through leadership meetings, quarterly reviews, cross-functional standups, and strategic offsites.
- Lead significant cross-functional initiatives from initial planning through rollout.
- Act as a trusted partner to the COO and CEO by supporting executive priorities and monitoring strategic initiatives.
- Evaluate team handoffs to uncover bottlenecks, shorten cycle times, and increase operational efficiency.
- Introduce automation, tools, and standard operating procedures that enable operations to scale.
- Act as the main contact for communication and strategic coordination with the parent company in Italy.
- Bridge Product and Engineering with Go-to-Market teams on launches, messaging, enablement, and feature releases.
- Partner with CX to find customer drop-off points and improve the customer journey.
- Maintain executive dashboards covering operational health, SLA performance, and team efficiency.
- Assess operational performance data and translate findings into practical recommendations.
Requirements
- At least four years of experience in Strategic Operations, Business Operations, Strategy Consulting, or Chief of Staff roles at a scaling SaaS, fintech, or technology company.
- Demonstrated success leading complex, cross-functional initiatives without direct reporting authority.
- Ability to turn ambiguous, unstructured challenges into clear, scalable frameworks and processes.
- Working knowledge of SaaS metrics including ARR, CAC, LTV, Churn, and NRR, along with product delivery lifecycles and go-to-market workflows.
- Comfort using data, dashboards, and operational tracking tools to guide decisions.
- Outstanding written and verbal communication in Hebrew and English, with the ability to influence C-level executives and team leads.
Benefits
- Potential to continue in the role permanently based on performance and fit.
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