Morning Consult
Morning Consult
501 – 1.000 Angajați
ConsultanțăMarketingMedia
Morning Consult este o companie de inteligență bazată pe date, specializată în cercetare și analiză prin sondaje realizate cu frecvență ridicată. Activitatea sa examinează opinia publică, comportamentul consumatorilor, performanța mărcilor, condițiile economice și tendințele politice din Statele Unite și de pe piețele globale. Transformând datele actuale din sondaje în cercetări, rapoarte și analize, Morning Consult ajută organizațiile să interpreteze schimbarea percepțiilor și să ia decizii mai bine fundamentate.

Business Operations Manager – Israel Remote

Business Operations Manager partnering with the COO and executive team on strategic initiatives, cross-functional execution, and scalable operations. The role focuses on improving SaaS workflows, operational reporting, and company-wide performance.

Descriere

  • Work with the COO and executive leadership to advance strategic initiatives, cross-functional execution, and operational excellence.
  • Convert company strategy into practical operating plans and department OKRs and KPIs.
  • Help manage the company’s operating cadence through leadership meetings, quarterly reviews, cross-functional standups, and strategic offsites.
  • Lead significant cross-functional initiatives from initial planning through rollout.
  • Act as a trusted partner to the COO and CEO by supporting executive priorities and monitoring strategic initiatives.
  • Evaluate team handoffs to uncover bottlenecks, shorten cycle times, and increase operational efficiency.
  • Introduce automation, tools, and standard operating procedures that enable operations to scale.
  • Act as the main contact for communication and strategic coordination with the parent company in Italy.
  • Bridge Product and Engineering with Go-to-Market teams on launches, messaging, enablement, and feature releases.
  • Partner with CX to find customer drop-off points and improve the customer journey.
  • Maintain executive dashboards covering operational health, SLA performance, and team efficiency.
  • Assess operational performance data and translate findings into practical recommendations.

Cerințe

  • At least four years of experience in Strategic Operations, Business Operations, Strategy Consulting, or Chief of Staff roles at a scaling SaaS, fintech, or technology company.
  • Demonstrated success leading complex, cross-functional initiatives without direct reporting authority.
  • Ability to turn ambiguous, unstructured challenges into clear, scalable frameworks and processes.
  • Working knowledge of SaaS metrics including ARR, CAC, LTV, Churn, and NRR, along with product delivery lifecycles and go-to-market workflows.
  • Comfort using data, dashboards, and operational tracking tools to guide decisions.
  • Outstanding written and verbal communication in Hebrew and English, with the ability to influence C-level executives and team leads.

Beneficii

  • Potential to continue in the role permanently based on performance and fit.

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